Credit Card Processors

A credit card processor allows you to process credit cards and deposit the payments into your business bank account.

Businesses upgrading to ResNexus enjoy KEEPING THEIR EXISTING credit card processor.

If you're unhappy with your current credit card processor, let us know and we'll make a recommendation based on your industry.

What to look for when evaluating a credit card processor:

Supported Payment Gateways

A payment gateway is a service that allows software like ResNexus to communicate with your credit card processor.

Complete Merchant Solutions (CMS) is a credit card processor and payment gateway all-in-one. What's the advantage of using a payment gateway? It's free of charge when signing up, and there are no additional payment gateway expenses. They perform the setup, you complete one setting in ResNexus and you are up and running. They also offer a free card reader when switching. Click here to learn how to configure CMS within ResNexus.

Authorize.net is one of the most trusted brands in the industry. Authorize.net charge a setup fee, monthly fee, per transaction fee and a batch fee. If you switch to Authorize.net we'll help with the transition. If you're already using Authorize.net, you're good to go. Click here to learn how to configure Authorize.net within ResNexus.

Credit Card Readers

Using a credit card reader is a key component to processing credit cards quickly.

ResNexus supports the use of card readers. You simply plug the reader into your device and let ResNexus know you are using a card reader. The card reader needs to be in "keyboard emulation mode".

ResNexus works with most brands of card readers.

Credit Card Security is Important

Extra security is required when storing credit cards. ResNexus is PCI compliant via audit. Certified auditors constantly audit ResNexus to ensure we meet the highest industry standards.

Additional security precautions have been made to ResNexus. For example, all guest credit cards are deleted 45 days after guests depart from your property. This keeps the number of credit cards on file extremely low. You can also lock down access to the ResNexus back office to specific Internet addresses (IP addresses) and dev ices. You are notified whenever someone tries to log in from another Internet address.

Strategies For Collecting Deposits

It's a solid business practice to collect a deposit for services rendered in the future. First, it ensures the card on file is legitimate and has funds available. Secondly it communicates to the guest that their reservation is confirmed and they are committed to show up.

When online reservations are booked through ResNexus' online booking engine for your property, request for a card on file is made and, per your preference, a deposit can be collected to complete the reservation.

When handling a phone reservation through ResNexus' back office for your property, you can elect to configure and use the "Auto Collect" button to process the pre-configured deposit. This makes taking a deposit a breeze.

What type of deposits can you auto collect within ResNexus?

Specials & Packages

Whatever specials or combination packages you can imagine, chances are ResNexus can help you put it together. Specials and packages entice your guests to stay longer and experience more. Attractive specials and packages will help advance your business to the next level.

Bundle area attractions with exclusive activities and discounted pricing. Work with local restaurants to offer dining packages in exchange for recommending your business in return.

Retail & Gift Shop

ResNexus, retail and gift shop items are showcased with style and flexibility. Advertising freedom is at your fingertips. Reservation by reservation, your revenue will increase as guests purchase additional items.

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Upselling Made Easy

When taking phone reservations, highly trained staff members upsell additional services that will enhance your guests stay. Why can't the booking engine do the same?

ResNexus does! Whether it's souvenirs, in room enhancements, spa treatments or special packages, let ResNexus up-sell items for your business.

Reservation Policies

Informing guests of your policies is simple with ResNexus. You can easily highlight key policies on your policy page that emphasize the core rules your guests should follow. Your guests must agree to your policies before they can complete their online reservation, which protects you and your guests.

Guest & Payment Info

Rest easy knowing ResNexus is PCI compliant and adheres to the highest level of security measures required by Visa, MasterCard, American Express, and Discover. Ensuring your guest’s information is stored securely and safely.

Instant Confirmation Emails

The beauty of ResNexus... Your booking engine instantly delivers automated email confirmations in real-time. You'll both know the moment your guest’s reservation is completed.

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