Guest Management

Enjoy more time and freedom as you improve guest retention

It's Shockingly Easy to Use ResNexus

The first question on every business' mind is whether or not the guest management software is easy-to-use. Intuitive guest management systems save time, reduce training costs and dramatically improve the guest experience by handling operations smoothly.

ResNexus was designed from day one to be easy-to-use. Story after story our clients tell us how nervous they were to learn a different system only to find out that ResNexus was a breeze to implement and master.

  • Designed for business owners and their staff.
  • Easy-to-use & Intuitive. Easy to train staff.
  • You don't have to be computer savvy to use ResNexus. It's that easy.

Save Time and Experience More Freedom

More time is something every business craves. More time creates more freedom to focus on growing your business. Redundant and inefficient tasks drain valuable time for more important duties.

New and seasoned ResNexus customers constantly express their gratitude for the time ResNexus saves. Saving minutes and hours each day, using a more efficient guest management system, equals more time for you to do the things you’d like to do!

  • Simplified tasks take less time
  • Smoother operations is a catalyst for business growth
  • Enjoy more time, Experience more freedom
  • Save time hour by hour, day by day
Time saver

Efficient Phone Reservations

An effective online booking engine often helps over 50% of your guests book online instead of calling. Phone reservations will be around for a long time. Businesses that have an effective phone strategy for reservations see far better results than businesses who struggle on the phone.

ResNexus makes it easy to be professional and effective during phone reservations. It was designed for quickly recording and processing phone reservations. The ResNexus Cloud was built for speed so there's no lag time as you go between phone reservation tasks.

  • Take phone reservations quickly and efficiently. The ResNexus Cloud was built for speed.
  • Quote the reservation before finalizing.
  • Send confirmation emails expeditiously.
Phone reservation software

Manage Group Reservations with Ease

Group reservations bring in big revenue. Using ResNexus makes handling group reservations easy and seamless.

With group reservations, you can add additional guests, assign rooms and bill packages and retail items to the appropriate party.

  • Bill guests together or separately
  • Email guests reservation information individually
Group reservation software

Accept Cash, Check & Credit Cards

Accept and record payments quickly and seamlessly with ResNexus. Use your current credit card processor with ResNexus to accept credit card payments. ResNexus is PCI compliant so you can take secure payments with confidence.

credit card processing

Track Guest Patterns and History

Organizing guests by interest groups can be a powerful marketing tool. Examples of Interest groups: Bird watchers, golfers, shoppers and more. .

With ResNexus, you can record the interest groups of guests and then market to specific interest groups. This allows for targeted specials, packages and promotions.

Guest history software

Import & Export Guests from ResNexus

It's easy to import your current guest list into ResNexus. Export your guest list for marketing purposes any time.

Export guest information

Even More from ResNexus for Your Business

Upgrade to ResNexus and experience a more powerful business. Customize ResNexus to your unique needs and enjoy unmatched success.

Yield Management

Automatically adjust your rates to charge more when your occupancy is high and less when your occupancy is lower.

Sliding Rates

Encourage guests to stay longer by offering a lower nightly rate for each additional night they add to their reservation.

Specials & Packages

Make it easy and convenient for your guests to enhance their getaway by offering specials and packages unique to your inn and your area.

Group Reservations

ResNexus supports group reservations, from weddings and conferences, to any gathering. Reservations can be paid collectively or individually.

Credit Card Processing

Use your current credit card processor to charge credit cards through ResNexus. It's lightning fast. ResNexus supports card readers.

Automated email Marketing

Market your business to past guests via newsletters and promotions. Offer incentives to fill space during slower times of the year. Write newsletters to keep your Inn top-of-mind.

Social Media Integration

Recommendations from friends are a big deal and asking valued clients to follow you socially is important. ResNexus takes the hassle out of social media.

Customizable to Your Brand

It's easy to customize ResNexus. Whether it's branding and matching your website, or selecting your mode of operation, ResNexus easily adapts to your business.

Google Analytics

ResNexus has built-in support for Google Analytics. See who is booking and what websites they used to find you. See how long they stay on your website and booking engine.

TripAdvisor's TripConnect

Seamlessly share your availability and rates with TripAdvisor via ResNexus.

Marketing Channels

Promote your business on travel and business websites like Expedia, Booking.com, Travelocity, etc. Promote to thousands of travel agents worldwide.

QuickBooks Export

Export revenue and payment information from ResNexus to QuickBooks.® This makes doing your books a breeze. It saves time and reduces errors.

Try ResNexus Risk-Free for 60 days.