ResNexus Vs ThinkReservations

The top 5 Differences Between ResNexus and ThinkReservations

ResNexus is More Secure

Our system meets a specific standard of security set by multiple credit card companies called PCI. Because our system includes security features that require password updates, and deletes credit card information automatically, our customers guests are more safe. Not only that, we pay a company to come audit our system and our company to make sure we meets these high standards. They give us a certificate to prove it! We’ve been in this industry for 13 plus strong years, and your security matters to us.

Click here to see the PCI certificate

PCI Compliant via 3rd party audit
We've been in this industry for 13+ years
ResNexus PCI certificate
Not PCI compliant via 3rd party audit
Start-up business with uncertain lifespan
ThinkReservations is no PCI Compliant
ResNexus Logo
Think Reservations Logo

ONLINE GUEST EXPERIENCE

Which one would you rather your guests see?

Bigger Room Pictures

Large Room Pictures

When it comes to shopping online, bigger is better. ResNexus showcases your rooms beautifully with pictures 217% larger than ThinkReservations.

Easy & Intuitive Shopping

Large Room Pictures

Right from the start your guest can see what they what to see—your rooms! If there is no vacancy then the guest can quickly select the 3-month calendar and see when the room is available.

Seamless Transition From Your Website

Large Room Pictures

The ResNexus booking engine is fully customizable. That means when potential guests go to reserve a room they don’t feel like they are being sent to a different looking website.

ThinkReservations Has Small Room Pictures

Large Room Pictures

ThinkReservations pictures are over 4x smaller than ResNexus. Don't make your guests have to squint or click to see what you have to offer.

ThinkReservations Hides Inventory

Large Room Pictures

There are few things more frustrating to a potential guest than having to enter the arrival and departure dates multiple times before they can see any rooms. With ThinkReservations, that’s what happens. In addition, ThinkReservations restricts the availability dates to 12 months.

ThinkReservations Has Limited Customization

Large Room Pictures

ThinkReservations allows you to change very little of their booking engine. This can result in your guest wondering if they have left your website.

support

Do you want to be heard and taken care of?

The staff, software, and services ResNexus has provided is more than we ever expected. Friendly, professional, knowledgeable staff . . . a pleasure with which to work. Highly recommend the company and their services!!

Wallace & Nancy Braud

wallace & nancy braud

St Francis Cottage

Free Setup & No Contract

Large Room Pictures

We’re more than a software company. That’s why ResNexus Essentials and Professional Editions includes free setup and support. In addition, we’re so confident that ResNexus will bring your business more reservations and revenue, we don’t lock you into a long term contract.

5-Star Support

Large Room Pictures

Our highly trained staff is ready to answer your call–quickly. ResNexus has some of the highest customer service satisfaction in the Bed & Breakfast industry. To see for yourself, check us out on Capterra and Software Advice.

Extensive Resources

Large Room Pictures

At ResNexus, we share industry advice from our team of professionals. These people work with hundreds of properties of all sizes on a daily basis. In addition, for those who like to do it themselves, we have an extensive video support library which we add to regularly. We also support chat and respond to Facebook messages.

ThinkReservations Has Strings Attached

Large Room Pictures

ThinkReservations has a $500 setup fee and locks you into a year long contract.

Limited Support

Large Room Pictures

ThinkReservations has a small support staff. The result is long on hold times. Unlike ResNexus, ThinkReservations doesn’t allow their customers to leave reviews on Facebook, Google, Capterra or Software Advice.

ThinkReservations Has Less Resources

Large Room Pictures

ThinkReservations does have support videos available on Vimeo but does not have chat or Facebook support options available.

Marketing

Do you want your guest to see you as professional and creative?

Free Seamless Website

ResNexus provides your business with a free, responsive website for a year. After that it is only $25 per month. That’s hard to beat. The best part is that your ResNexus Website automatically updates your rates, policies and more—saving you time and money.

Think Reservations does not offer websites

Automatic Marketing Emails—The Complete Package

Large Room Pictures

Not only does ResNexus have the best looking Welcome and Thank you emails, we take your business further with Birthday, Anniversary, Holiday emails and Newsletters. The best part—we set them all up for you as part of our Red Carpet Service.

Promotional Side Bars

Large Room Pictures

With ResNexus, potential guests can see your top retail offers and specials right from the start. All your retail items are shown once the guest selects a room—something our competitors copied from us.

Cart Abandonment Coming Soon

Large Room Pictures

We are currently developing our own Cart Abandonment feature at no additional cost. It includes tracking reports and automatic email reminders to guests who did not complete the purchase. ResNexus chose not to partner with Cartstack because we wanted to protect our clients guest information and prevent it from being sold to 3rd party businesses.

Online Travel Agency Integration

Large Room Pictures

ResNexus can connect to a wide variety of marketing channels including Booking.com, Expedia and TripAdvisor. Our marketing channel commission rate is 1% which goes even lower based on volume.

ThinkReservations Has Basic Marketing Tools

Large Room Pictures

ThinkReservations does offer automatic confirmation and follow-up emails.

ThinkReservations Doesn't Have Sidebars

Large Room Pictures

ThinkReservations doesn’t have retail sidebars. They do have retail items with pictures even smaller than the ones for their rooms.

ThinkReservations Has Partnered With CartStack

Large Room Pictures

ThinkReservations has partnered with Cartstack and does offer Cart Abandonment tools for an additional monthly fee. In addition, by integrating with Cartstack, Cartstack can sell the collected guest information to other companies.

Direct Connects to Booking.com and Expedia

Large Room Pictures

ThinkReservations has direct connects to Booking.com, Expedia, and TripAdvisor, but lacks access to other popular marketing channels. In addition, ThinkReservations charges a 3% commission on all marketing channel reservations.

Management Tools

How valuable is your time and energy?

Easily Edit Reservations

Large Room Pictures

ResNexus makes it easy to make changes to a reservation. You simply drag and drop the reservation to where you want it to go. You can choose to keep the existing rates or update them based on your preferences. ResNexus also makes it easy to add an additional guest (group bookings) to an existing reservation.

Quickbooks Integration

Large Room Pictures

You can easily export your revenue and payment information from ResNexus to Quickbooks. We are working hard at making it even easier.

Banned Guest Feature

Large Room Pictures

ResNexus helps prevent a bad experience from happening again by allowing you to ban a guest. Whether they book online or call in to your business, ResNexus reminds you that the guest is on your naughty list.

Extensive Reporting

Large Room Pictures

ResNexus has over ten reporting categories and over 65 reports about occupancy, revenue, taxes, payments, marketing efforts, reservations, retail and operations.

Point of Sale

Large Room Pictures

The ResNexus Professional Edition comes with a point of sale system which makes selling retail items on-site a breeze.

Complicated Steps to Edit a Reservation

Large Room Pictures

Unlike ResNexus, with ThinkReservations you actually have to cancel a reservation to edit it. This creates the hassle of having to write down all the guest information and then entering it again as you create the new reservation. Group bookings are not possible.

ThinkReservations Does Not Export to Quickbooks

Large Room Pictures

ThinkReservations does not support exporting to Quickbooks.

No Banned Guest Feature – Limited Innovation

Large Room Pictures

ThinkReservations takes a long time to catch up and does very little innovating.

ThinkReservations Has Less Reporting

Large Room Pictures

ThinkReservations does have 25 reports that help you run your business.

ThinkReservations Has No On-Site Point of Sale

Large Room Pictures

Like ResNexus, ThinkReservations does allow you to offer retail items online, however only ResNexus gives you an On-site Point of Sale with inventory limits.

Try ResNexus Risk-Free for 60 days.