Data Privacy

We respect your personal data privacy. We collect the names of the persons in your party, and the contact information (billing address, email address, telephone information) on all reservations. You may share anniversary dates or birthdays with us. We also collect your credit card information so that we can process payments for charges incurred. All information collected and maintained is for the sole purpose of securing your reservation and processing normal charges that relate to that reservation.
We do not share any of your information with other persons or businesses.
All information collected is maintained and encrypted in our master database. Financial transactions are processed over encrypted links to our credit card processors. Credit card numbers are only held in our computer system for a few days during your stay and are then deleted entirely.
We do use your email and names to occasionally (very infrequently!) send out newsletters about events in the area and at the Casa that you may be interested in knowing about. You can opt out of inclusion in our email list. You can request that we remove your email contact information at any time. Or if we send you an email newsletter there will always be a link for you to request to be removed from future mailings. However if you ask us not to use your email information when you make your reservation we will be unable to email you your reservation information, reminders, directions, or receipts for payment.

ResNexus

Our property uses ResNexus to provide online reservation services.

Privacy

ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.

ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.

Security

ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.

As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.

• Email us at support@resnexus.com
• Call us at 385.218.2637