Compare Reservation Nexus to RezOvations

Below is a feature by feature comparison between Reservation Nexus and RezOvations.

Online Booking Engine Comparison

	ResNexus	RezOvations
Real-time reservations
More inns prefer			Oct-15-2010: Destination Nexus looked at websites of 15083 inns for links to their online booking engines. 821 inns use Reservation Nexus. 200 inns use RezOvation.
Online Gift Certificates
Newsletter Signups
EVG SSL Secured (green bar on IE)			EVG SSL is the latest SSL standard
Must See, Must Have Items ^TM			Learn more about upselling gift items the right way with large beautiful pictures.
Smart Minimum Nights ^TM			Learn more about Smart Minimum Nights, a ResNexus exclusive.
One-click Guest Access			With ResNexus guests see everything on the first page right away.
Extra Large Room Pictures			Guests love it! Try it out: Reservation Nexus Sample
Cross Room Booking Engine			Reservation Nexus captures more revenue by allowing guests to book different rooms during their stay.
Mini Availability Calendar			Click here for more details.
Return Guest Auto-Recognition			Reservation Nexus automatically recognizes returning guests.
Advanced Specials and Packages with large pictures
Highest online booking conversion rate			Inns that use analytics to track online bookings see more reservations with Reservation Nexus than their previous system.
Guests don't have to start over to change rooms/dates			With RezOvations, to change rooms or nights you have to start all over. It's easy with ResNexus to change rooms and nights.
Auto collect full amount or first night stay.

Guest & Property Management System

	ResNexus	RezOvations
Your data is backed up offsite each night			On RezOvation GT, make sure you set that up! It's automatic with ResNexus.
Truly easy to use
Reservations, housekeeping, retail, POS
Arrivals, departures, no shows
Group Reservations
Guest imports, reservation printouts.
Full and partial tax exemption.
Gift certificates
Powerful reports
Seamless credit card processing (lodging certified)
Auto Notify Retail Vendors			Vendors can receive automatic e-mails when their items are ordered by the inn. That's great for flowers, food, etc.
Web-based
Works on a Mac
All features work on iPad and iPhone			RezOvation had to build an iPhone app. We did not. We highly recommend the iPad as you work around your inn and are out and about! Not too big, not too small.
Full access anywhere.			With RezOvations you have to use services like LogMeIn. That's much slower than real access.
Multiple computers at no additional cost.
No installation.
Instant updates. No download of updates.

Seamless Automated Marketing

	Reservation Nexus Auto Pilot	RezOvations
First to introduce seamless automated marketing
No cap on how many guests can receive a newsletter or promotion at no additional cost.			Previous RezOvations clients have communicated that RezOvation invites clients to use an outside source to send newsletters and promotions (at additional cost) if you have over 1,000 guests on file.
Birthday and Anniversaries asked for online by default			Automatic birthday and anniversary e-cards don't work well if you don't ask guests for those dates (which guests love to provide).
Automatic Birthday e-cards
Automatic Anniversary e-cards
Automatic Welcome e-mails
Automatic Thank You e-mails
Automatic X-month reminder to come back and stay again			With ResNexus, automatically invite guests to come again soon 1 month to 18 months after they have stayed.
Up to 12 newsletter or promotional e-mails per year.			To protect from getting blacklisted and from your guests getting overburdened, we limit the number of bulk e-mails you can send in a year. If you have a valid reason for more, we work with you. This is a good thing.
Help with creating personalized newsletters and promotions.

Customer Service

	ResNexus	RezOvations
Red Carpet Service			We invented it. RezOvations has tried to copy it. It's a mentality, not something you decide to try one day.
Highest rated by iLoveInns study			In their 2009 study, Reservation Nexus ranked the highest, RezOvation the lowest out of all systems.
Free comprehensive setup: taxes, rooms, rates, minimums... everything!
Scheduled one-on-one initial training session(s)
Continued training and support from the same professional
Support has always been included at no extra charge			Innkeepers use to call RezOvations and were asked, "Which credit card would you like to use today?"
You work with a service professional not a tech

GDS Integration with travel websites and travel agents

	ResNexus	RezOvations
InnLink is used for GDS integration
True Seamless GDS ^TM			It takes hours to setup and maintain GDS through RezOvations. Not so with ResNexus.
Lower setup fees			Reservation Nexus is $399. RezOvations is $699.
Full setup performed for you			You will need to learn InnLink's GDS interface with RezOvations.
Doesn't take hours to set up
Availability updated on GDS seamlessly			That's all the seamless integration you get from RezOvations.
Rates updated on GDS seamlessly
Minimum nights updated on GDS seamlessly
Taxes updated on GDS for you
Property information updated on GDS for you
Pictures updated on GDS for you
Rooms and room information updated on GDS seamlessly

Return on Investment Guarantees

	ResNexus	RezOvations
No online bookings in a month, you don't pay the next month (Classic)
If you don't take in more online bookings while sleeping than you pay, next year is free (Classic)
According to our calculations, the only way you will ever experience RezOvation's "double down" guarantee is if you are going out of business. RezOvation's "double down" sounds good, but once you do the math, it does not even come close to the TWO Reservation Nexus return on investment guarantees. Doing the math, let's say you pay RezOvation $1080 a year ($90 a month) for RezOvation GTO. To qualify you would need to take in $2160 or less in total (not just while you are sleeping) online bookings for the year. ResNexus clients over time experience a 50/50 split between phone and online bookings so let's assume the same for RezOvations. $2160 in online bookings means $4320 in total revenue. That isn't enough to run any bed and breakfast!

QuickBooks Integration

	ResNexus	RezOvations
Integrates seamlessly with QuickBooks
Keep your current credit card processor			You have to switch and use Intuit as your credit card processor. Higher rate? Make sure you check.
Receives no commissions on your credit card processing fees			RezOvation gives away QuickBooks because they get a cut when you switch to Intuit for credit card processing.

Technical

	ResNexus	RezOvations
PCI Compliant
Works on Windows
EVG SSL Secured (green bar on IE)			EVG SSL is the latest SSL standard
Works on Mac
Works on iPad
Full version on Smart Phones			Limited version of RezOvation may be available.
Uses Microsoft SQL Server to store your information			Ask RezOvations if the product you subscribe to uses MS Access or MS SQL Server

Style of Company

	ResNexus	RezOvations
Competitively Priced			8-rooms: ResNexus Classic is $85 per month. RezOvation GTO is $90 per month. Both have additional costs for automated marketing and GDS.
No-risk trial			Your ResNexus Trial starts AFTER we get you setup and trained!
Highest return on investment			With ResNexus: More reservations... period ^TM
Highest Retention Rate			It's a very rare day we lose a client to RezOvations. Not so the other way around.
The Innovation Leader			RezOvation is the industry acquisition leader (acquiring and being acquired).
One simple fee to get going			We highly recommend you make sure you understand your total cost with RezOvations.
No long term contract			We highly recommend you make sure you understand your contract term with RezOvations.
Go monthly, cancel any time.			Don't fall for RezOvation's 90-day money back guarantee. It often takes longer than that to get everything set up by yourself.

Information on RezOvation features was gathered from public data available online as of October 2010 or from inns coming over from RezOvations. If you see any features that are missing or incorrect, please notify us immediately so that we can correct it.