Red Carpet Professionals

Please contact your assigned Red Carpet Professional.

Jeff Bryce 801.623.1796

David Longmore 801.805.4919

Ty Currie 801.623.6970

Aireen Finnerty 801.805.4772

Office Hours: 9 AM to 5 PM - Mountain Standard Time

Please call your Red Carpet Professional directly. Our toll-free number is organized around answering questions of inquiring innkeepers.

Red Carpet Service

Reservation Nexus is committed to its Red Carpet Service. Each inn is assigned a service professional to help setup, train and answer any questions the inn may have. For coordination issues, normally only one person within an organization is authorized to contact Reservation Nexus for support issues. Additional support licenses may be purchased for your bed and breakfast, inn, hotel or lodge.

We can help you with:

• A refresher on how to use an area within Reservation Nexus
• Updating room pictures
• Updating room rates (within reason)
• Updating taxes
• Changing your settings and preferences
• Updating minimum nights
• Understanding reports

Auto Pilot Templates

While we do love to assist you in learning how to create newsletter, holiday and promotional templates, in order to best serve you the following items should be prepared in advance:

• Any pictures you want to use (preferrably sized to what you need if possible)
• The exact text, copy or language of the email

In addition, make sure you schedule a time with your Red Carpet Professional well in advance so that you can send the email out on time.

Feature Requests

Got a great idea for improving Reservation Nexus? We value these requests. Please send them to requests@resnexus.com. Our team reviews them and approves those they feel will benefit all Reservation Nexus users.