Welcome to Red Carpet Service

We Ask "How may we serve you?"

In a day of "best of luck to you" anti-service, we roll out the red carpet, like you do for your guests. At Reservation Nexus we believe in what we call our "Red Carpet Service". It's a return to time-proven principles: if you take the time to sincerely learn about and find ways to serve your customers, both parties benefit. We sincerely care about your interests and bottom line first and foremost. It's fun and fulfilling for us.

We Know You Are Busy... We Get Up And Running With Very Little Time Investment

We take the hassle and time commitment of trying out Reservation Nexus. All setup is performed for you before you receive a personalized, over-the-phone training session. This includes your room descriptions, room pictures, room rates, taxes, retail items, gift shop items, minimum nights, customized confirmation emails and print receipts, matching Reservation Nexus to your website and much more. Then you receive a personalized over-the-phone training session to teach you the day-to-day tasks of using Reservation Nexus to record phone reservations, check-in guests, etc. All this happens during your trial period with no commitment on your end!

No Strings Attached, No Additional Fees

A Red Carpet Professional is assigned to your inn at no additional cost. There are no hidden fees. You have a direct number to your Red Carpet Professional so that you know who will pick up on the other line. You will form a close bond with your Red Carpet Professional as they become an extension of your organization. Red Carpet Professionals work with hundreds of inns and you have access to their observations. It's not just about getting you on Reservation Nexus, but elevating your inn to the next level as an enterprise. Tough to believe? Try us out and you will be pleasantly surprised.

Your training session lasts about one to two hours, after which you will be a pro at using Reservation Nexus. You will learn how to take phone reservations, record payments and handle other front desk tasks. As you have questions, call your Red Carpet Professional. They will check in from time to time to make sure everything is going smoothly.

Don't be fooled into going with a partial or subpar system because of their unbelievably low price. You get what you pay for: less profit and more trouble. Reservation Nexus will not only outperform that system on a return on investment level many times over but you will save hundreds of dollars worth of your valuable time. Don't spend hours, weeks or months trying to figure out how to get it up and running for your inn. Why do they offer a three month trial? It takes that long to get it up and running.

Which is better? Spending $1 to make $10 or spending $4 to make $100?

We Don't Put Techies As Red Carpet Professionals

A recent trend is to put computer techies on support and training calls. Techies have a hard time speaking without using a lot of technical terms. Companies do it because they think it saves them a few dollars, but confusing your customers never saves money. Your Red Carpet Professional is a true service professional, not a computer nerd. Professional... period.