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ResNexus Guest Portal

Safety and Convenience in the Palm of Your Hand

Technology advancements have been ushering in a more contactless world long before the pandemic of 2020, which only expedited these new innovations.
Hospitality businesses of every kind have been using contactless check-ins to improve guest experiences for years, and the trend is here to stay. 
Providing the option of contactless check-ins to your guests allows them to interact with your property in the way that's most comfortable for them. With ResNexus Guest Portal, your guests can view their reservation details, make payments, extend their stay, and much more, all on their smartphone, without installing any new apps.

Upgrade Your Operations with ResNexus Guest Portal

Safety and Convenience in the Palm of Your Hand

Technology advancements have been ushering in a more contactless world long before the pandemic of 2020, which only expedited these new innovations.
Hospitality businesses of every kind have been using contactless check-ins to improve guest experiences for years, and the trend is here to stay. 
Providing the option of contactless check-ins to your guests allows them to interact with your property in the way that's most comfortable for them. With ResNexus Guest Portal, your guests can view their reservation details, make payments, extend their stay, and much more, all on their smartphone, without installing any new apps.

In a recent survey, 80% of respondents said they would download a hotel app to check in and out and view information about the hotel and their stay.

In a recent survey, 80% of respondents said they would download a hotel app to check in and out and view information about the hotel and their stay.

hand holding phone
NO APP REQUIRED

Give the Gift of Convenience

When a guest checks in contactlessly, all they have to do is follow the link provided in their email confirmation or as a QR code upon arrival. This takes them to the ResNexus Guest Portal home page, from which they can check in, check out, view their reservation details, and much more.
hand holding phone
NO APP REQUIRED

Give the Gift of Convenience

When a guest checks in contactlessly, all they have to do is follow the link provided in their email confirmation or as a QR code upon arrival. This takes them to the ResNexus Guest Portal home page, from which they can check in, check out, view their reservation details, and much more.
hotel bell
EASE THE PAIN OF STAFFING SHORTAGES

Save Time for Your Front Desk Staff

Staffing shortages are a prevalent factor in the hospitality sector, and it's not always easy to keep someone manning the front desk at all hours to admit incoming guests. ResNexus Guest Portal helps guests bypass this barrier. This is especially helpful for late-night arrivals for businesses like campgrounds and RV parks, allowing campers to arrive at their unit, check in with their phone, and meet with the staff in the morning.
5 gold stars
Torri Gayle,
Windy Sky RV & Cabin Rentals
"For all of my guests, before they get here, we send out the email for contactless check-in, and then I also have the QR code posted as well. It helps me because I know when the guests have gotten to their unit. We're not there all the time, so it's nice for us to know, and the guests love the convenience of it as well."
wi-fi doorlock icon
DELIGHT AND IMPRESS YOUR GUESTS

Going Fully Contactless is Easy

You can provide your guests with a fully contactless experience with wi-fi door locks and text messaging. When the guest checks in, they can head straight to their room, punch in the door lock code they were sent, and unpack their bags. No waiting in line, no hunting down a staff member, no hassle. Plus, your guests can send out a text from their contactless home page to communicate with you and your staff. 
EASE THE PAIN OF STAFFING SHORTAGES

Save Time for Your Front Desk Staff

Staffing shortages are a prevalent factor in the hospitality sector, and it's not always easy to keep someone manning the front desk at all hours to admit incoming guests. ResNexus Guest Portal helps guests bypass this barrier. This is especially helpful for late-night arrivals for businesses like campgrounds and RV parks, allowing campers to arrive at their unit, check in with their phone, and meet with the staff in the morning.
self check in illustration
5 gold stars
Billie McNamara,
Loon's Haven Family Campground
"I cannot say enough about the text messaging offered by Resnexus! It is such a time saver and allows quicker and easier communication with guests. We use it for assistance booking from our site, for contacting guests prior to check in, updating guests while they are with us about events and activities, and gathering reviews after the guest has checked out. It makes the office staff's life that much easier, and the guests are happier too."
wi-fi doorlock icon
DELIGHT AND IMPRESS YOUR GUESTS

Going Fully Contactless is Easy

You can provide your guests with a fully contactless experience with ResNexus wi-fi door locks and text messaging. When the guest checks in, they can head straight to their room, punch in the door lock code they were sent, and unpack their bags. No waiting in line, no hunting down a staff member, no hassle. Plus, your guests can send out a text from their Guest Portal home page to communicate with you and your staff. 
couple walking into their hotel room
THE RESNEXUS DIFFERENCE

Low Friction Experience

Many hotel chains require the guests to install a specific app in order to access their contactless options. ResNexus Guest Portal is browser-based, meaning that no additional apps are required. Whether the guest is provided with a link in their confirmation email or as a QR code at their arrival point, it's an easy and intuitive experience.
5 gold stars
Billie McNamara,
Loon's Haven Family Campground
"I cannot say enough about the text messaging offered by Resnexus! It is such a time saver and allows quicker and easier communication with guests. We use it for assistance booking from our site, for contacting guests prior to check in, updating guests while they are with us about events and activities, and gathering reviews after the guest has checked out. It makes the office staff's life that much easier, and the guests are happier too."
THE RESNEXUS DIFFERENCE

Low Friction Experience

Many hotel chains require the guests to install a specific app in order to access their contactless options. ResNexus Guest Portal is browser-based, meaning that no additional apps are required. Whether the guest is provided with a link in their confirmation email or as a QR code at their arrival point, it's an easy and intuitive experience.
couple walking into hotel room
5 gold stars
Torri Gayle,
Windy Sky RV & Cabin Rentals
"For all of my guests, before they get here, we send out the email for contactless check-in, and then I also have the QR code posted as well. It helps me because I know when the guests have gotten to their unit. We're not there all the time, so it's nice for us to know, and the guests love the convenience of it as well."

Travelers Value Cleanliness and Safety 
Reduce Frequent Touchpoints

According to the Expedia Group Traveler Value Index from 2022
* 62% of travelers diligently follow COVID-19 guidelines when they travel
* 54% choose destinations known for strong COVID-19 safety protocols
While things have largely returned to normal, the virus continues to be a problem, and many people continue to make decisions with that in mind. Providing contactless options to your guests helps reduce the number of physical touchpoints they engage with outside of their room.

Travelers Value Cleanliness and Safety 
Reduce Frequent Touchpoints

According to the Expedia Group Traveler Value Index from 2022
62% of travelers diligently follow COVID-19 guidelines when they travel 
54% choose destinations known for strong COVID-19 safety protocols

While things have largely returned to normal, the virus continues to be a problem, and many people continue to make decisions with that in mind. Providing contactless options to your guests helps reduce the number of physical touchpoints they engage with outside of their room.

Surprise and Delight Your Guests, Enable Contactless Check-ins in ResNexus

Contactless check-ins are an excellent way to accommodate your guests with top shelf hospitality. By allowing them to view their reservation details and manage their stay from their phone, you're facilitating convenience and a quality experience for your guests.
How to Enable ResNexus Guest Portal

Surprise and Delight Your Guests, Enable Contactless Check-ins

Contactless check-ins are an excellent way to accommodate your guests with top shelf hospitality. By allowing them to view their reservation details and manage their stay from their phone, you're facilitating convenience and a quality experience for your guests.
How to Enable ResNexus Guest Portal
To enable Contactless Check-in in your ResNexus Property Management Software, navigate to the Settings page and type in "Contactless", check the box, and click save. ResNexus automatically creates your contactless home page using your existing colors and images. It's as easy as that!
To enable the Guest Portal in your ResNexus Property Management Software, navigate to the Settings page and type in "Contactless", check the box, and click save. ResNexus automatically creates your contactless home page using your existing colors and images. It's as easy as that!
Contactless Check-in screenshot 1
Contactless Check-in screenshot 2
Contactless Check-in screenshot 1
Contactless Check-in screenshot 2

SEE WHY RESNEXUS IS TRUSTED BY THOUSANDS OF PROPERTIES

SEE WHY RESNEXUS IS TRUSTED BY THOUSANDS OF PROPERTIES

ResNexus is a customer service company that happens to offer the most amazing hospitality software on the planet. Taking care of you is our #1. We learn about your business, find ways to serve you and to help you grow!
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