Text Messaging: Save Time, Save Money, Increase Reviews
Don't get caught unprepared in your busy season. Your customer's text. So should your business. Connect with website traffic, get more reviews, reduce employee costs, effectively market, and more by sending a quick message.
PRESENTED BY: NATHAN GAWLIK
JUNE 23, 2021 1:00 PM MST - PAST WEBINAR
Text Messaging: Save Time, Save Money, Increase Reviews
Don't get caught unprepared in your busy season. Your customer's text. So should your business. Connect with website traffic, get more reviews, reduce employee costs, effectively market, and more by sending a quick message.
PRESENTED BY: NATHAN GAWLIK
Time Stamps
3:44 - Email Open Rates 4:04 - Text Messaging Open Rates 4:44 - Age of Texters 6:00 - Texting Research Trends Your Hotel Should Know 7:41 - How Texting Affects Hotel Staff 9:21 - Things to Consider When Determine if Texting is Right for Your Hotel 9:55 - Texting and the Guest Experience 12:16 - Pre-Booking Texting Tactics 12:54 - Text Messaging Helps to Lower Cancellations
14:08 - Post-Booking Texting Tactics 15:29 - Pre-Arrival Texts You Can Use at Your Property 18:19 - Mid-Stay Texting Tips 21:57 - Post-Stay Text Messaging Tips 22:56 - Text Messaging Archive and History in ResNexus 23:21 - Post-Stay Texting Reviews 25:31 - Post-Stay Marketing Text 26:04 - Other Benefits of Texting: Text Employees 27:40 - ResNexus Text Messaging Cost 28:16 - How to Setup Text Messaging in Your ResNexus Back Office 32:53 - Q&A
SEE WHY RESNEXUS IS TRUSTED BY THOUSANDS OF PROPERTIES