ResNexus’ philosophy is to provide numerous built-in tools to help you save time and money. These include automated email marketing, retail add-ons, guest portal, travel protection, point of sale, and much more. ResNexus does also offer several add-on options such as text messaging, Wi-Fi door locks and utility readers, custom websites, and digital relationship marketing.

Newbook offers more 3rd party integrations than ResNexus for services such as POS, email marketing and more. That means you may need to operate multiple accounts and logins, pay more subscription fees, and work with support from multiple companies to resolve any issues that arise. In addition, with Newbook you might pay a la carte for more specific features you may need. Like ResNexus, Newbook also has text messaging and websites as an additional optional service.

ResNexus is robust, yet easy to learn and train for new staff members. That’s because you’ll be able to do most everything from one login, and there’s only one system to train! ResNexus is more than a software company. Our industry-leading customer support is ready to take your call and is an excellent educational resource for your business. That means time saved for you and your business.

Newbook is a powerful system, especially for hospitality veterans and experts who have a lot of prior experience with the various systems that it uses. However, having to keep track of multiple 3rd party integrations might be challenging for new staff, especially because they may have to remember more logins and support numbers to do their job.

ResNexus is one of the fastest growing campground reservation softwares in the industry! Founded in the United States, ResNexus was created in "the cloud" before most people knew to even call it the cloud—over 19 years ago. We were one of the first cloud-based online booking engines and property management software systems. We bring innovations, integrations, and solutions from multiple hospitality industries to your campground. At ResNexus, elevating your business and helping it grow is our passion, and has been since 2004.

Newbook was founded in Australia in 2010, and serves many properties across multiple industries. They now operate in several countries, including Australia, The United States, Canada, and the Philippines.

ResNexus is highly rated on Google and Facebook and is the highest rated product in the Campground Management Software category on Capterra, with similar ratings on Software Advice. Many of our reviews mention our customer and phone support. We recommend you check out both companies' user reviews found on these sites.

Newbook has positive reviews on Capterra and Software Advice. We recommend you check out both companies' user reviews found on these sites.

ResNexus charges a simple flat rate based off of your units and season. In addition, we provide peace of mind with our Lifetime Pricing Guarantee. Rest easy knowing that as long as you own your business, the price of your campground management software won’t increase unless you add more units. We only grow when you grow. That’s just one more form of stability that ResNexus provides.

With Newbook, you pay for the functionality you need for your business. This allows you to customize the tools available to you. However, Newbook does not have a lifetime pricing guarantee.

ResNexus websites are affordably priced and include hosting, security, SEO optimization, ADA friendly setup, and initial design! ResNexus also provides additional content writing on your homepage to help increase your Search Engine Optimization. In addition, ResNexus has our price match guarantee, which means you are always getting the website or software for the best price! In addition, ResNexus offers digital relationship marketing services.

Newbook does not include the page with the top 3 attractions for their template websites as part of the initial cost.

ResNexus was designed with your guest in mind. They can click any unit to see expanded availability, or select a dropdown menu for rate type options, but there’s only one “Book Now” or "Add" button for each listing. In addition, your guest has the option of shopping by a sidebar special or package first and then selecting the site—a ResNexus-only feature!

Depending on how the property chooses to set their rate settings, the Newbook booking engine provides many different booking buttons for the traveler to parse, especially when they’re just trying to select an individual unit. Newbook does not recommend or provide multiple button options as part of their initial setup. However, unlike the ResNexus booking engine, Newbook does not prevent this option from occurring on their user interface.

ResNexus displays your top retail offers and specials to potential guests right from the start. In addition, your retail items are shown again on a separate callout page once the guest selects a campground or site.

Newbook doesn’t have retail sidebars on the first landing page of their booking engine. Retail items are not shown until after site selection. That means your guests won’t be able to see what specials, packages, or retail items you have available until after they choose a unit to book.

In addition to sidebars on the first page, your guest is shown your add-ons again after they select the unit and before payment is collected. Retail items can give your business thousands in additional revenue and enhance your guests' stay. ResNexus allows your guest to select multiple retail items without having to hit a back button.

The Newbook booking engine does display specials, packages, and retail items after the guest has selected a unit. However, unlike ResNexus, the guest can’t select multiple items at once; they’ll have to backtrack for each one they add.

The ResNexus Guest Portal allows guests to check in, check out, message your staff, view reservation details, and more! The best part is there’s no app required. All the guest has to do is click the link or scan the QR code, then input their reservation and phone number!

Newbook has a guest mobile app called GuestAssist which has some impressive functions, but it does require the guest to download the app in order to use them.

In the event the guest cannot make their reservation due to a wide variety of unforeseen illnesses, adverse weather involving rain, and other travel delays including cancelled flights or vehicle breakdown, they can apply for a 100% booking reimbursement any time up to 14 days before the departure date or up to 30 days after. The automated Travel Protection refund portal looks like your online booking engine and helps reduce the headache of managing the administration of refund processing. In addition, much of the refund or reimbursement process is automatically handled by ResNexus on your behalf. This reduces back-and-forth phone calls or emails with the guest during the cancellation process. The automated Travel Protection portal also lets the guest reschedule and change dates if necessary.

Newbook does integrate with a Travel Guarantee service that can be purchased through the Newbook booking engine. Unlike ResNexus, the guest will need to contact the Travel Protection provider to request a refund or request a change of dates.

During the booking process, your policies stand out because ResNexus uses a simple step-by-step progression throughout the reservation process. ResNexus allows you to call out or highlight the most important policies for your campers to know. In addition, you can require a signature or not.

The guest will have to click the small link at the bottom of the checkout page to view your policies and terms and conditions. This means they might not be aware of your restrictions and rules regarding pets, equipment, and use of your facilities, which can cause friction with the guest experience.

ResNexus does not try to co-brand with your property. When a guest books online, the only indication of what system they’re using is the top-notch booking engine layout and design.

At every stage of the online booking process, the guest will see “powered by newbook” alongside the listings and reservation details.

Not only does ResNexus have some of the best looking Welcome and Thank You emails, we take your business further with Birthday, Anniversary, and Holiday emails and Newsletters. The best part—we set them all up for you as part of our Red Carpet Service. In addition, ResNexus does have a graphical built-in email builder that lets you change text and add images without having to know html source code.

Newbook allows you to create text-based contact templates in their back office. Newbook also allows you to make more graphical emails by inputing html source code. In addition, they provide you with a system template for confirmation invoices. Newbook also offers automatic email marketing through 3rd parties such as Mailchimp. However, unlike ResNexus, Newbook does not collect birthday and anniversary dates during the online booking process and thus does not automatically send birthday and anniversary emails using that information.

What’s the difference? Google Hotel Ads act as an OTA for your business, with commission-free direct bookings when travelers search for accommodations. Google Ads allow you to advertise your property directly to consumers. ResNexus integrates with both, and gives you the power to manage them from within your ResNexus login.

Newbook also integrates with Google Hotel Ads, which means more commission-free bookings through this powerful OTA connection.

ResNexus helps your campground get found and get booked by integrating directly with OTAs such as Booking.com, Airbnb, TripAdvisor and Expedia, as well as Spot2Nite, The Dyrt, Glamping Hub, HipCamp, and BookOutdoors, which are campground-specific marketing channels that accept tent and RV sites. In addition, ResNexus has a unique direct connection to Vrbo that does not use ical. This helps prevent double bookings from having to manually enter in reservations from Vrbo. ResNexus has commission-free pricing options to connect to the OTA's. This means that your business has zero additional commission fees charged by your PMS software. In addition, ResNexus does offer hundreds of additional OTA connections through our partnership with a 3rd party channel manager.

Newbook can connect to many OTAs (currently even more than ResNexus) with their own built-in channel manager. In addition, they can use 3rd party channel managers Bookeasy, Netroomz, Resonline and Siteminder to connect to Airbnb, Vrbo and other select OTAs.

ResNexus achieved Preferred Partner status with both Expedia and Airbnb for building and maintaining a quality integration with these world-class marketing channels. This means ResNexus offers powerful features and capabilities built into the pms system from these providers.

Newbook integrates with Expedia and Airbnb, but has not achieved Preferred Parter status with either.

ResNexus Professional and Premier Editions come with a built-in point of sale system at no additional cost, which makes selling retail items onsite a breeze. In addition, ResNexus integrates with Lightspeed Restaurant POS.

Newbook integrates with thirteen 3rd-party onsite point-of-sale software solutions including Clover and Lightspeed. This means to sell retail items in person your business will have to spend additional money on those integrations.

In addition to over one hundred powerful reports, ResNexus innovated the campground industry with Night Audit functionality. This end-of-day sequence allows you to easily monitor and verify actions taken at your property for each day and generate specific reports to give you an accurate view of your business' performance and balance all transactions. What makes the ResNexus Night Audit so unique is it's ability provide a pdf report with hyperlinks to any transaction in the system. This makes coordination and auditing with your accounting staff or service easy and fast.

Newbook provides a number of useful reports for monitoring your business. In addition, Newbook does have a Night Audit report.

ResNexus is here to help your business grow. That’s why each month we offer educational webinars that discuss everything from developing trends in the hospitality and campground industries to new ResNexus features to help your business operate more easily. In addition, we have over 500 system tutorial videos. We also share news about issues that affect your business on our website and facebook. In addition, we have an annual training conference called ResNexus Academy.

Newbook posts educational blogs and training videos on their website, and has an internal Knowledge Base for Newbook users. Newbook does not produce as many educational webinars as ResNexus.

ResNexus launched a mobile app (both iOS and Android) for property managers to help you manage your business on the go. This allows you to perform many of the most important operations you need in the palm of your hand.

Newbook does not have a property management app.