How to Avoid Scams and Deceitful Business Practices

From time to time, predatory businesses have been known to employ deceitful tactics to target ResNexus clients, often by falsely claiming an affiliation or preferred partnership with ResNexus. Some credit card processors such as BankCard USA are especially notorious for this behavior, misleading clients into thinking they are endorsed by or working on behalf of ResNexus.

ResNexus does not authorize third parties to ask clients for applications for ResNexus credit card services. Any legitimate communication from ResNexus would come directly from us via a @resnexus.com email or a customer support representative that is assigned to your account.

As a general rule, if you receive a suspicious communication from any of your service providers, such as a credit card company or bank, the best course of action is to visit the provider's official website and call the customer service number listed there. This will help you confirm the legitimacy of the communication.

Similarly, to verify the authenticity of any communication claiming to be from ResNexus, you should contact us directly. You can call our support line at 385-218-2637 or reach out to your support representative.

To find your support representative's contact information, you can navigate to your ResNexus account settings. By doing so, you can ensure that you are not falling victim to fraudulent schemes.

For an added layer of security and convenience, consider using ResNexus Payments as your credit card processor. This service offers numerous advantages, including support with chargebacks, competitive rates, and integration with your ResNexus software. The seamless integration means fewer accounts and logins, streamlining your financial reporting and management.

In addition, ResNexus Payments helps you get the best rate! If your business already has a low rate, ResNexus can match the rate of your current credit card processor based on 6 months of statements. If ResNexus is already a better deal, then we'll give you that price. Either way, it's a win for your business.

Whether you're happy with your current credit card processor or considering a switch to ResNexus Payments, ResNexus is dedicated to supporting you every step of the way.

Learn more about ResNexus Payments >