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Privacy & Security
Data Privacy
PCRS Management Inc., d.b.a. Paradise Hills, Resort & SpaParadise Hills, Resort & Spa’s Commitment To Privacy
Your privacy on the Internet is of the highest priority to Paradise Hills, Resort & Spa. To better protect your privacy we are providing this notice detailing our on-line information practices. Paradise Hills, Resort & Spa want to make your experience online safe and pleasant as your stay in one of our luxury mountain log homes.
The Information We Collect:
This notice applies to all information collected or submitted on the Paradise Hills, Resort & Spa website (www.paradisehillsga.com). We do not disclose any information about you to anyone, except as required by law. The types of personal information collected on our website are:
Name
Mailing Address
Email address
Phone number
Credit/Debit Card Information
(etc.)
The Way We Use Information:
Paradise Hills, Resort & Spa collects information about you from the following sources: Information you provide on applications or other forms of information regarding your transactions with Paradise Hills, Resort & Spa.
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. These addresses are not used for any other purpose and are not shared with any outside parties.
You can register with our website at www.paradisehillsga.com if you would like to receive our email specials and newsletters as well as updates on new products, services and upcoming events.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above.
Paradise Hills, Resort & Spa of North Georgia's Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use multiple level security measures to maintain the safety and integrity of your personal information. Sensitive financial information transmitted between your browser and our website will use 128 bit Secure Socket Layer (SSL) encryption technology. Additionally, we will only release information about you and your account in accordance with our Privacy Policy. For Owners, you will have a unique user name and password in order to access and use your account.
Paradise Hills, Resort & Spa's Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How To Contact Paradise Hills, Resort & Spa:
Should you have other questions or concerns about these privacy policies, please call us at 877-745-7483 or send us an email at info@paradisehillsga.com
ResNexus
Our property uses ResNexus to provide online reservation services.Privacy
ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.
Security
ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.
ADA Statement
RESNEXUS IS COMMITTED TO EASY ACCESS FOR EVERYONE
ResNexus is committed to making our online booking engine as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of the ResNexus online booking engine to ensure we provide equal access to all of our users.
To help us make the ResNexus online booking engine a positive experience for everyone, we’ve been using the web content accessibility guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
In addition, we recommend that the property using the ResNexus online booking engine install the UserWay widget to provide the best user experience.
ADA ACCESSIBLE UNITS
As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.
*According to federal law as found on https://www.ada.gov/taman3.html, places of lodging with 5 or less units and have the owner living on the property are exempt from having to have an ADA unit for those with disabilities. Religious organizations are exempt from title III requirements. Historical properties may also be exempt from certain aspects of title III requirements, but property owners need to verify based on local and federal requirements.
All other properties may be subject to title III requirements.
All other properties may be subject to title III requirements.
HOW ARE WE DOING?
We’ve worked hard on the ResNexus online booking engine and believe we’ve achieved our goal of level ADA accessibility. We monitor the online booking engine regularly to maintain this, but if you do find any problems, please get in touch.
If you enjoyed using the ResNexus online booking engine, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
- Email us at support@resnexus.com
- Call us at 385.218.2637