Data Privacy

We at Kakkar Hotel Group LLC (collectively, “Oceanfront Inn”, “we”, “us” or “our”) recognize that privacy is important to our guests and users of our websites, mobile apps and other formats (“Sites”). We understand that you may have questions about the personal information we collect online and at our properties and how we use it. We have developed this Privacy Policy (“Policy”) to address many of those questions. By accessing and using our Sites, you are acknowledging that you have read and understood this Policy and agree to be legally bound by it.
Personal Information
We collect, use and store personal information for a variety of purposes related to our business as a hospitality company providing lodging and related services. “Personal information” includes any information that could be used to identify a person as a particular individual. Examples of personal information we collect include (but are not limited to) such things as your name, address, email address, credit card number, details of your stay at our properties (such as arrival and departure date), social media account information and credentials related to our frequent guest programs. We endeavor to collect only personal information that is relevant to our business or is required by applicable law.
Collection, Use & Storage
We collect, use and store personal information in connection with our business and to help us achieve our goal of providing our guests with a comfortable, safe and pleasant guest experience. For example, we may use personal information to process reservations, to provide goods and services that guests request or that may be of interest or in connection with our marketing or frequent guest programs. Because the experience of our guests at our properties and with our Sites is important to us, we may also use personal information to inquire or survey guests about their experience at our properties and what actions we can take to improve our services. We may use or disclose personal information for other purposes as well, such as to comply with legal or regulatory requirements or to protect the safety and security of our guests, employees and others in a manner consistent with company policy and procedure. Additional information relating to such potential disclosures is included in the “Compliance with Law & Safety & Security” section below.
Disclosure of Personal Information
In connection with our business and goals above, we may disclose your personal information to other parties. Circumstances where we make such disclosures may include:
Our Service Provider & Suppliers
Like many lodging companies, we utilize one or more third parties in connection with the operation of our business. For example, we may provide personal information to parties that help us with various functions, such as processing reservations, registering at our properties or sending email or other communications to you on our behalf, including guest satisfaction surveys. When we do outsource the processing of your personal information to third parties or provide your personal information to third-party service providers, we direct those third parties to protect your personal information in accordance with the terms and conditions of this Policy, with appropriate security measures.
Emails about Special Offers and Promotions and Opt-Out
It is our intention to send email communications that we believe may be useful to you, including to help us serve you better. When you provide us with your email address (e.g., as part of a reservation or the check-in process, or by creating an account with us), you may receive transactional emails or occasionally, informational/promotional emails. You always have the opportunity to ‘opt-out’ from receiving future emails of an informational/promotional nature. You may elect to ‘opt-out’ by following the instructions provided in the email or make the change in your account settings.
Compliance with Law & Safety and Security
One of our top priorities is the safety and security of our guests and employees. We may use or release personal information to law enforcement or other government authorities when we believe in good faith that doing so is necessary to protect the safety and security of our guests, employees or others. If we do provide personal information in these circumstances, we will do so in a manner that is consistent with company policy and procedure. We may also use or disclose personal information where necessary to comply with legal or regulatory requirements. For example, we may disclose personal information in response to judicially enforceable subpoenas or warrants. In addition, we might use or disclose personal information in response to claims or in connection with legal proceedings or investigations of potential crimes.
Like other lodging companies, we also reserve the right to enter your room for any purpose, including to check on the safety, security and well-being of our guests, employees and others or in response to suspicious activities. We may also enter your room to check on the condition of the room or for maintenance, repairs and other similar purposes.
Personal Information from Children
We do not knowingly collect personal information from individuals under 18 years of age without permission from the respective parent or legal guardian. As a parent or legal guardian, please do not allow your children to provide or submit personal information without your permission.
No Sale of Personal Information.
We will not sell trade or rent personal information to parties outside the Company and our franchisees.
Security of Personal Information
We take commercially reasonable efforts to create and maintain appropriate safeguards to ensure that to the extent we control personal information, it is used only as authorized by us and consistent with this Policy, and that personal information is not improperly altered or destroyed. Unfortunately, no data transmission or storage is 100% secure. We cannot warrant that all data we collect, store and transmit will be completely secure.
Because the security of your personal information is important to us, we use Transport Layer Security (“TLS”) software to encrypt the personal information that you provide to us. If your browser is TLS enabled, your transmission of personal information to us online will be encrypted. You can verify whether your personal information is transmitted using TLS encryption by confirming the symbol of a closed lock or solid key on the bottom bar of your browser window. You can also verify that your personal information will be encrypted using TLS encryption by making sure that the prefix for the web address listed for that page has changed from “http” to “https”. If you do not see the appropriate symbol and the “https” prefix, you should not assume that the personal information that you are being asked to provide will be encrypted prior to transmission.
The personal information we collect from you online is stored by us and/or our service providers on databases protected through a combination of physical and electronic access controls, firewall technology and other reasonable security measures. Nevertheless, such security measures cannot prevent all loss, misuse or alteration of personal information and we are not responsible for any damages or liabilities relating to any such incidents to the fullest extent permitted by law. Where required under law, we will notify you of any such loss, misuse or alteration of personal information that may affect you so that you can take the appropriate actions for the due protection of your rights.
Other Sites
We are responsible only for this Policy and the content of our Sites. We are not responsible for the data collection and use practices or the privacy policies of third parties, or the use of cookies on third-party websites or apps that you may access from our Sites.
Cookies
Our Sites utilize “cookie” technology. “Cookies” are strings of text that a website stores on a user’s computer. Our Sites use cookies throughout the online reservation process to keep together information entered on multiple pages. For example, cookies enable our Sites to “remember” dates entered at the start of a search for room availability at multiple locations. In addition, cookies are used to: (a) measure usage of various pages on our Sites to help us make our information more pertinent to your needs and easy for you to access; and (b) provide functionality such as online reservations and other functionality that we believe would be of interest and value to you.
The two types of cookies that we use are referred to as “session” cookies and “persistent” cookies. Session cookies are temporary and are automatically deleted once you leave our Sites. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather any personal information about you apart from what you voluntarily provide us in your dealings with us. Our cookies do not corrupt or damage your computer, programs or computer files. You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so will adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our Sites.
Correcting/Updating personal information
If your personal information changes (such as your zip code), or if you no longer desire our services, we will endeavor to provide a way to correct, update or remove your personal data provided to us. This can usually be done in your account settings or by emailing us at 1oceanfrontinn@gmail.com. Members are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with you to provide requested services and with regard to issues relating to your account via email or phone.
Questions or Comments
Any questions or comments that relate to this Policy or guest who believes their personal information has been improperly used or that this Policy has been violated is encouraged to contact us at 1oceanfrontinn@gmail.com.
Copyright and Trademark Notices
All contents of this Site are protected by United States and International Copyright and Trademark law. Any unauthorized use is strictly prohibited and may subject a violator to civil and criminal penalties. All rights reserved.
Privacy Protection Policy Changes
In the future, we may need to change this Policy. All changes will be included on this Site so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. Changes in treatment of personal information will affect information collected after the change is posted online.
This Policy was last updated in November 2019.

ResNexus

Our property uses ResNexus to provide online reservation services.

Privacy

ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.

ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.

Security

ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.

As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.

• Email us at support@resnexus.com
• Call us at 385.218.2637