Data Privacy

Data Privacy Policy

The Kelby Motel values its users' privacy. This Privacy Policy will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect.

We reserve the right to make changes to this Policy at any given time.

This Policy applies to The Kelby Motel, and it governs any and all data collection and usage by us. Through the use of www.thekelby.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that The Kelby Motel does not control, nor by individuals not employed or managed by us. The Kelby Motel is also not responsible for any website you visit that we mention or link to. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use to better understand the way in which websites garner, make use of, and share the information collected.

Specifically, The Kelby Motel Data Privacy Policy will inform you of the following

1. What personal identifiable information is collected from you through our website
2. Why we collect personal identifiable information and the legal basis for such collection
3. How we use the collected information and with whom it may be shared
4. What choices are available to you regarding the use of your data
5. The security procedures in place to protect the misuse of your information

Information We Collect

It is always up to you whether to disclose personally identifiable information to us. Although, if you elect not to do so, we reserve the right not to register you as a guest or provide you with any products or services. This website collects various types of information, such as:

Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. Which may be used when you purchase products and/or services and to deliver the services you have requested.

Please be assured that this site will only collect personal information that you, the guest, knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested; any other additional uses are specifically provided for on this Policy.

Why We Collect Information and For How Long

We are collecting your data for several reasons:

· To better understand the guests needs and provide them with the services they have requested
· To fulfill our services and products
· To send promotional emails containing information we think the guest may like when we have their consent to do so
· To contact the guest to fill out surveys when we have their consent to do so
· To customize our website according to guests online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

The Kelby Motel does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.

The Kelby Motel may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.thekelby.com.

The Kelby Motel may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current/potential future services that may be offered.

The Kelby Motel uses various third-party social media features including but not limited to and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within The Kelby Motel's control.

Disclosure of Information

The Kelby Motel may not use or disclose the information provided by you except under the following circumstances:

· As necessary to provide services or products you have ordered;
· In other ways described in this Policy or to which you have otherwise consented;
· In the aggregate with other information in such a way so that your identity cannot reasonably be determined;
· As required by law, or in response to a subpoena or search warrant;
· To outside auditors who have agreed to keep the information confidential;
· As necessary to enforce the Terms of Service;
· As necessary to maintain, safeguard and preserve all the rights and property of The Kelby Motel.

Non-Marketing Purposes

The Kelby Motel greatly respects your privacy. We do maintain and reserve the right to contact you if needed for nonmarketing purposes (such as bug alerts, security breaches, account issues, and/or changes in The Kelby Motel products and services). In certain circumstances, we may use our website, social media, newspapers, or other public means to post a notice.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt-out.

Links to Other Websites

Our website does contain links to affiliate and other websites. The Kelby Motel does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice to European Union Users

The Kelby Motel is located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

Security

The Kelby Motel takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control.

Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions, shall mean that you agree to the acceptance of such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Phone: (603)238-0155

Email: hello@thekelby.com

Mailing Address:
The Kelby Motel
435 South Mayhew Tpke
Hebron, New Hampshire
03241
USA

ResNexus

Our property uses ResNexus to provide online reservation services.

Privacy

ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.

ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.

Security

ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.

As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.

• Email us at support@resnexus.com
• Call us at 385.218.2637