Data Privacy

Privacy policy

Your privacy is important to us. In the age where hacking, spam, phishing, malware and computer viruses are the norm, it’s important for everyone to keep sensitive information secure.
Before being able to process credit cards, our system must pass a security audit, and since businesses are now responsible for mitigating fraudulent transactions, we take guarding customer information very seriously.
Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to book online or mail items back to you. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any
Change/correct any data we have about you
Have us delete any data we have about you
Express any concern you have about our use of your data.

Contact and Billing Information 
We request information from you on our reservation form. To reserve with us, you must provide contact information (like name, billing address, email) and financial information (like credit card number, expiration date, verification code). This information is used for charging for goods and services only. If we have trouble processing a payment, we’ll use this information to contact you.
Cookies
We do not use “cookies” on this website. A cookie is a piece of data stored on a site visitor’s hard drive normally used to help businesses improve your access to sites and identify repeat visitors. Cookies can also be used to track and target the interests of users to enhance the experience on websites. If used, cookies are in no way linked to any personally identifiable information on our site.
Some of our business partners may use cookies (for example, TripAdvisor or Facebook). However, we have no access to or control over these cookies.

Sharing
We do not share aggregated demographic information with anyone. We use an outside reservation system and a credit card processing company to collect contact information and to process payments for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond completing your transaction.

Links 
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

ResNexus

Our property uses ResNexus to provide online reservation services.

Privacy

ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.

ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.

Security

ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.

As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.

• Email us at support@resnexus.com
• Call us at 385.218.2637