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Privacy & Security
Data Privacy
Privacy PolicyProtecting your private information is our priority. This Statement of Privacy applies to
https://www.zionwbr.com, and Zion Sunset Holdings/Escape Resorts/Zion White Bison Glamping + RV Resort and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Zion Sunset Holdings/Escape Resorts/Zion White Bison
Glamping + RV Resort include https://www.zionwhitebisonresort.com, ZWBR, Escape Resorts, LLC, https://www.weepingbuffalo.com and https://www.escapervresorts.com. The ZWBR website is a ecommerce site. By using the ZWBR website, you consent to the data practices described in this statement.
Privacy Compliance Certification
ZWBR has PCI DSS SAQ Compliance certification.
English
Collection of your Personal Information
In order to better provide you with products and services offered, ZWBR may collect personally identifiable information, such as your:
– First and Last Name
– Mailing Address
– E-mail Address
– Phone Number
If you purchase ZWBR’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
ZWBR may also collect anonymous demographic information, which is not unique to you, such as your:
– Age
– Gender
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers
from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or
products you have requested from us. We also may gather additional personal or non-personal
information in the future.
SMS Marketing:
By providing your phone number, you agree to receive text messages from our company. Message and data rates may apply. Message frequency varies.
We are using a text messaging platform, which is subject to the following terms and conditions. By opting in for our text marketing and notifications, you agree to these terms and conditions.
By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.
Your phone number, name, and purchase information will be shared with our SMS platform “Podium”, a United States company with an office in Lehi, UT. As well as our reservation software Track TNS which uses twilio. This data will be used for sending you targeted messages and notifications upon arrival. Upon sending the text messages, your phone number will be passed to a text messages operator to fulfill their delivery.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link, we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.
If you would like to resubscribe you can reply “Start”.
For any questions, please contact us for more information. If you wish to opt out, please follow the procedures above.
Use by Customers. Any person that is a client, customer, or patient of Client, or that is a potential client, customer, or patient of Client (“Customer(s)”) who accesses and/or uses the Services, including via Client’s account or website, is subject to the Acceptable Use Policy and such other terms as may be provided by Podium from time to time, which includes Podium’s right to remove or disable access to any Customer or content or resource that violates the Acceptable Use Policy.
Acceptable Use Policy: https://legal.podium.com/#aup-us
Our Use of Cookies
We and our third-party service providers set and use cookies and similar technologies to store and manage user preferences, enable content, gather analytic and usage data, and deliver targeted advertising. A cookie is a small text file that is placed on a computer or other device and is used to identify the device and to collect information. Cookies are typically assigned to one of the following categories, depending on their function and intended purpose:
• Essential cookies enable you to navigate our website and to use our services and features. Without these cookies, our website will not perform as smoothly for you as we would like, and we may not be able to provide certain core functions and features.
• Analytics cookies collect information about the use of our website and enable us to improve the way it works. For example, analytics cookies show us the most frequently visited pages and analyze site traffic. We use them to look at overall patterns of usage on the site, rather than the usage of any particular individual.
• We use third-party service providers, including Google Analytics, to analyze the use of our website. Google Analytics collects only the IP address assigned to you on the date you visit a website, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with your personal information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit a website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to client websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can opt-out of the use of web analysis at any time by either downloading and installing a Browser Plugin offered by Google or by configuring your browser to delete and reject cookies.
Links to Third Party Sites
Our site may contain links or references to third party websites. These websites are outside of our control, and the privacy policies of these sites may differ from our own. Please be aware that we have no control over these third-party websites and our Privacy Policy does not apply to such websites. We encourage you to check the terms of use and privacy policies of such websites before disclosing any personal information via such websites.
Occasionally when linking to a third-party website from our website, you may still see the Escape Resorts LLC DBA Zion White Bison Resort logo or an Escape Resorts LLC DBA Zion White Bison Resort website frame. This is to provide you with a seamless experience when visiting our affiliate sites. In these cases, you are no longer on our website but the third-party website, and therefore the information collection practices of the third party’s website may differ from Escape Resorts LLC DBA Zion White Bison Resort’. The privacy notice of the third-party website will govern how information collected from you is used by the owner of the website. You can always know what website you are on by checking the Uniform Resource Locater (URL) in the location bar within your browser.
Use of your Personal Information
ZWBR collects and uses your personal information to operate and deliver the services you have
requested.
ZWBR may also use your personally identifiable information to inform you of other products or
services available from ZWBR and its affiliates.
Sharing Information with Third Parties
ZWBR does not sell, rent or lease its customer lists to third parties.
ZWBR may share data with trusted partners to help perform statistical analysis, send you email or
postal mail, provide customer support, or arrange for deliveries. All such third parties are
prohibited from using your personal information except to provide these services to ZWBR, and
they are required to maintain the confidentiality of your information.
ZWBR may disclose your personal information, without notice, if required to do so by law or in
the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply
with legal process served on ZWBR or the site; (b) protect and defend the rights or property of
ZWBR; and/or (c) act under exigent circumstances to protect the personal safety of users of
ZWBR, or the public.
Tracking User Behavior
ZWBR may keep track of the websites and pages our users visit within ZWBR, in order to
determine what ZWBR services are the most popular. This data is used to deliver customized
content and advertising within ZWBR to customers whose behavior indicates that they are
interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by
ZWBR. This information can include: your IP address, browser type, domain names, access times
and referring website addresses. This information is used for the operation of the service, to
maintain quality of the service, and to provide general statistics regarding use of the ZWBR
website.
Security of your Personal Information
ZWBR secures your personal information from unauthorized access, use, or disclosure. ZWBR
uses the following methods for this purpose:
-SSL protocol
When personal information (such as a credit card number) is transmitted to other websites, it is
protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or
alteration of your personal information. Unfortunately, no data transmission over the Internet or any
wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect
your personal information, you acknowledge that: (a) there are security and privacy limitations
inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any
and all information and data exchanged between you and us through this Site cannot be
guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to;
• Complete the transaction for which the personal information was collected, fulfill the
• terms of a written warranty or product recall conducted in accordance with federal
• law, provide a good or service requested by you, or reasonably anticipated within the
• context of our ongoing business relationship with you, or otherwise perform a contract.
• between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
• activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right
• of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the
• public interest that adheres to all other applicable ethics and privacy laws, when our
• deletion of the information is likely to render impossible or seriously impair the
• achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on
• your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is
• compatible with the context in which you provided the information.
Children Under Thirteen
ZWBR does not knowingly collect personally identifiable information from children under the age
of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for
permission to use this website.
E-mail Communications
From time to time, ZWBR may contact you via email for the purpose of providing announcements,
promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to
improve our Services, we may receive a notification when you open an email from ZWBR or click
on a link therein.
If you would like to stop receiving marketing or promotional communications via email from
ZWBR, you may opt out of such communications by Clicking on the UNSUBSCRIBE button.
Changes to this Statement
ZWBR reserves the right to change this Privacy Policy from time to time. We will notify you about
significant changes in the way we treat personal information by sending a notice to the primary
email address specified in your account, by placing a prominent notice on our website, and/or by
updating any privacy information. Your continued use of the website and/or Services available
after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy;
and (b) agreement to abide and be bound by that Policy.
Contact Information
ZWBR welcomes your questions or comments regarding this Statement of Privacy. If you believe
that ZWBR has not adhered to this Statement, please contact ZWBR at:
Zion Sunset Holdings/Escape Resorts/Zion White Bison Glamping + RV Resort
400 W. SR 9 Virgin, Utah 84779
Email Address: info@zionwbr.com
Telephone number: (435) 635-3004
Effective as of August 03, 2022
ResNexus
Our property uses ResNexus to provide online reservation services.Privacy
ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.
Security
ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.
ADA Statement
RESNEXUS IS COMMITTED TO EASY ACCESS FOR EVERYONE
ResNexus is committed to making our online booking engine as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of the ResNexus online booking engine to ensure we provide equal access to all of our users.
To help us make the ResNexus online booking engine a positive experience for everyone, we’ve been using the web content accessibility guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
In addition, we recommend that the property using the ResNexus online booking engine install the UserWay widget to provide the best user experience.
ADA ACCESSIBLE UNITS
As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.
*According to federal law as found on https://www.ada.gov/taman3.html, places of lodging with 5 or less units and have the owner living on the property are exempt from having to have an ADA unit for those with disabilities. Religious organizations are exempt from title III requirements. Historical properties may also be exempt from certain aspects of title III requirements, but property owners need to verify based on local and federal requirements.
All other properties may be subject to title III requirements.
All other properties may be subject to title III requirements.
HOW ARE WE DOING?
We’ve worked hard on the ResNexus online booking engine and believe we’ve achieved our goal of level ADA accessibility. We monitor the online booking engine regularly to maintain this, but if you do find any problems, please get in touch.
If you enjoyed using the ResNexus online booking engine, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
- Email us at support@resnexus.com
- Call us at 385.218.2637