Data Privacy

Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their
'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy
law and information security, is information that can be used on its own or with other information
to identify, contact, or locate a single person, or to identify an individual in context. Please read
our privacy policy carefully to get a clear understanding of how we collect, use, protect or
otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or
app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name,
email address, mailing address, phone number, credit card information or other details to help
you with your experience.
When do we collect information?
We collect information from you when you place an order, subscribe to a newsletter, fill out a
form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up
for our newsletter, respond to a survey or marketing communication, surf the website, or use
certain other site features in the following ways:
● To allow us to better service you in responding to your customer service requests.
● To quickly process your transactions.
● To send periodic emails regarding your order or other products and services.
● To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order
to make your visit to our site as safe as possible.
We do not use Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a
limited number of persons who have special access rights to such systems, and are required to
keep the information confidential. In addition, all sensitive/credit information you supply is
encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or
accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on
our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard
drive through your Web browser (if you allow) that enables the site's or service provider's
systems to recognize your browser and capture and remember certain information. For
instance, we use cookies to help us remember and process the items in your shopping cart.
They are also used to help us understand your preferences based on previous or current site
activity, which enables us to provide you with improved services. We also use cookies to help us
compile aggregate data about site traffic and site interaction so that we can offer better site
experiences and tools in the future.
We use cookies to:
● Help remember and process the items in the shopping cart.
● Understand and save user's preferences for future visits.
● Compile aggregate data about site traffic and site interactions in order to offer better site
experiences and tools in the future. We may also use trusted third-party services that
track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can
choose to turn off all cookies. You do this through your browser settings. Since browser is a little
different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, Some of the features that make your site experience more efficient may
not function properly.Some of the features that make your site experience more efficient and
may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable
Information.
Third-party links
We do not include or offer third-party products or services on our website.
We have implemented the following:
We, along with third-party vendors such as Google use first-party cookies (such as the Google
Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party
identifiers together We use them to compile data regarding user interactions with our website
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings
page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or
by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services
to post a privacy policy. The law's reach stretches well beyond California to require any person
or company in the United States (and conceivably the world) that operates websites collecting
Personally Identifiable Information from California consumers to post a conspicuous privacy
policy on its website stating exactly the information being collected and those individuals or
companies with whom it is being shared. - See more at:
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
● Users can visit our site anonymously.
● Once this privacy policy is created, we will add a link to it on our home page or as a
minimum, on the first significant page after entering our website.
● Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page
specified above.
You will be notified of any Privacy Policy changes:
● On our Privacy Policy Page
Can change your personal information:
● By emailing us
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do
Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years
old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal
Trade Commission, United States' consumer protection agency, enforces the COPPA Rule,
which spells out what operators of websites and online services must do to protect children's
privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States
and the concepts they include have played a significant role in the development of data
protection laws around the globe. Understanding the Fair Information Practice Principles and
how they should be implemented is critical to comply with the various privacy laws that protect
personal information.
In order to be in line with Fair Information Practices we will take the following responsive action,
should a data breach occur:
We will notify you via email
● Within 7 business days
We will notify the users via in-site notification
● Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right
to legally pursue enforceable rights against data collectors and processors who fail to adhere to
the law. This principle requires not only that individuals have enforceable rights against data
users, but also that individuals have recourse to courts or government agencies to investigate
and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements
for commercial messages, gives recipients the right to have emails stopped from being sent to
them, and spells out tough penalties for violations.
We collect your email address in order to:
● Send information, respond to inquiries, and/or other requests or questions
● Process orders and to send information and updates pertaining to orders.
To be in accordance with CANSPAM, we agree to the following:
● Not use false or misleading subjects or email addresses.
● Identify the message as an advertisement in some reasonable way.
● Include the physical address of our business or site headquarters.
● Monitor third-party email marketing services for compliance, if one is used.
● Honor opt-out/unsubscribe requests quickly.
● Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the
instructions at the bottom of each email. and we will promptly remove you from ALL
correspondence.

ResNexus

Our property uses ResNexus to provide online reservation services.

Privacy

ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.

ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.

Security

ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.

As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.

• Email us at support@resnexus.com
• Call us at 385.218.2637