Data Privacy

Data Privacy Policy:

Collection of Information:
We collect personal information, such as names, contact details, and payment information, solely for the purpose of managing reservations and providing services at our RV park.
Use of Information:
Personal information provided to us is used for the purposes for which it was collected, including processing reservations and ensuring a pleasant stay experience.
Disclosure of Information:
We do not disclose personal information to third parties unless required by law or with explicit consent from the individual. Information may be shared with service providers solely for the purpose of fulfilling reservations and providing necessary amenities.
Data Security:
We implement industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure storage, and restricted access to sensitive data.
Data Retention:
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, information is securely disposed.
Consent:
By making a reservation or using our services, guests consent to the collection, use, and disclosure of their personal information in accordance with this policy.
Changes to Policy:
We reserve the right to update or modify this privacy policy at any time.
By using our services, guests acknowledge that they have read and agree to the terms of this privacy policy.

ResNexus

Our property uses ResNexus to provide online reservation services.

Privacy

ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.

ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.

Security

ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.

As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.

• Email us at support@resnexus.com
• Call us at 385.218.2637