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Privacy & Security
Data Privacy
SMS Privacy Policy for Club Circle EastEffective Date: 02/24/25
1. At Club Circle East we are committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect personal information shared through SMS (text messaging) between you and our team.
2. Information We Collect
When you communicate with us via SMS, we may collect the following information:
Your name
Your phone number
Rental inquiries or requests
Payment-related information (only when necessary for transactions)
Other information you provide when reaching out to us through SMS
3. Use of Information
We may use your information for the following purposes:
Responding to your rental inquiries or questions
Confirming and managing your rental bookings
Providing updates about your rental property, including reminders, maintenance schedules, or policy changes
Sending payment reminders, receipts, or invoices
Ensuring compliance with applicable rental policies and laws
4. Data Security
We implement reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data transmitted via SMS.
5. Data Sharing and Third Parties
We do not sell, rent, or share your personal information with third parties except in the following circumstances:
With service providers or contractors who assist in managing your rental or the property, subject to confidentiality agreements.
To comply with legal obligations, such as responding to lawful requests from authorities.
6. Opt-Out
If you no longer wish to receive SMS communications from us, you can opt-out at any time by replying with “STOP” to any message we send. After opting out, you will no longer receive SMS messages from us, except for any necessary transactional messages related to your rental (e.g., payment confirmations).
7. Data Retention
We retain your SMS communication data for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the information is no longer needed, it will be securely deleted or anonymized.
8. Changes to this Policy
We may update this SMS Privacy Policy from time to time. Any changes will be communicated to you through SMS or other appropriate means. The updated policy will be effective as of the date specified.
9. Contact Information
If you have any questions or concerns about this SMS Privacy Policy, please contact us at:
Phone: (760) 767-5944
Email: contact@clubcircleeast.com
Address: 3134 Club Circle East Borrego Springs CA 92004
ResNexus
Our property uses ResNexus to provide online reservation services.Privacy
ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.
Security
ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.
ADA Statement
RESNEXUS IS COMMITTED TO EASY ACCESS FOR EVERYONE
ResNexus is committed to making our online booking engine as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of the ResNexus online booking engine to ensure we provide equal access to all of our users.
To help us make the ResNexus online booking engine a positive experience for everyone, we’ve been using the web content accessibility guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
In addition, we recommend that the property using the ResNexus online booking engine install the UserWay widget to provide the best user experience.
ADA ACCESSIBLE UNITS
As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.
*According to federal law as found on https://www.ada.gov/taman3.html, places of lodging with 5 or less units and have the owner living on the property are exempt from having to have an ADA unit for those with disabilities. Religious organizations are exempt from title III requirements. Historical properties may also be exempt from certain aspects of title III requirements, but property owners need to verify based on local and federal requirements.
All other properties may be subject to title III requirements.
All other properties may be subject to title III requirements.
HOW ARE WE DOING?
We’ve worked hard on the ResNexus online booking engine and believe we’ve achieved our goal of level ADA accessibility. We monitor the online booking engine regularly to maintain this, but if you do find any problems, please get in touch.
If you enjoyed using the ResNexus online booking engine, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
- Email us at support@resnexus.com
- Call us at 385.218.2637