Privacy & Data Policy

1. Information We Collect

A. Personal Information You Provide

We may collect personal information that you voluntarily provide, including:

• First and last name


• Email address


• Phone number


• Mailing and billing address


• Vehicle information (e.g., license plate numbers)


• Reservation details and stay history


• Number of guests in your party and, where provided, names and ages of companions


• Communications and correspondence with us


• Preferences related to site type, amenities, and activities

Payment information (such as credit or debit card numbers) is collected and processed by secure
third‑party payment processors and booking technology providers. Woodstream Campsite does not
store full payment card numbers on its servers but may receive limited transaction details
necessary for reservation management, accounting, fraud prevention, chargebacks, and legal
compliance.

B. Information Collected Automatically

When you visit our website or use campground Wi‑Fi, we may automatically collect:

• IP address


• Device identifiers


• Browser type, settings, and operating system information


• Pages visited, links clicked, and time spent on pages


• Referring URLs and exit pages


• Approximate geographic location based on IP address


• Log data related to use of campground Wi‑Fi (such as connection times and basic diagnostics)

C. Cookies & Analytics

We use cookies, pixels, and similar technologies to operate our website, remember your preferences,
and analyze usage, including Google Analytics 4 (GA4).

Google Analytics may collect information such as pages visited, session duration, interactions,
device type, and approximate location. Google processes this data in accordance with its own
privacy policies and may combine it with information from other sites that use Google services.

Learn more:

Google Privacy Policy

You may opt out of Google Analytics tracking by installing the browser add‑on:

Google Analytics Opt‑Out
.

Some browsers or browser extensions may send a “Do Not Track” (DNT) or Global Privacy Control (GPC)
signal. At this time, our website does not respond to DNT signals. To the extent applicable law
requires recognition of GPC or similar signals for certain jurisdictions, we will honor such signals
as required by law.

D. Online Reservations

Online reservations are processed through a third‑party booking platform. When you make a reservation,
your personal information is collected and processed by that provider in accordance with its own
privacy notice, in addition to this Policy. We receive reservation and guest information from the
booking platform in order to manage your stay, process payments, provide guest services, and comply
with legal obligations.

If you book through our online reservation page, the booking provider’s privacy notice may be available at:
target="_blank" rel="noopener">
https://resnexus.com/resnexus/reservations/book/PrivacyNotice
.

2. How We Use Information

We use personal information for the following purposes:

• Process reservations, bookings, and payments


• Provide campground services, guest check‑in/check‑out, and customer support


• Communicate about your reservation, stay, or changes to our Services


• Send marketing or promotional communications, offers, and newsletters (you may opt out)


• Operate, maintain, and improve our website, Services, and guest experience


• Analyze usage, performance, and trends to improve Services and plan operations


• Maintain the safety, security, and integrity of our campground, guests, systems, and assets


• Prevent, detect, and investigate fraud, security incidents, and other malicious activity


• Comply with legal, regulatory, tax, and accounting obligations


• Enforce our terms, policies, and campground rules, and protect our rights and the rights of others

3. Sharing of Information & Vendors

Woodstream Campsite does not sell personal information for money. We may share personal
information with:

• Reservation and payment processors


• Third‑party booking and reservation technology providers


• Payment networks, fraud prevention, and compliance service providers


• Email, SMS, and other communication service providers


• Website hosting, analytics, and IT service providers


• Security, maintenance, and customer support vendors


• Professional advisors (such as lawyers, accountants, and auditors)

Information may also be disclosed if required by law or legal process, in response to valid requests by
public authorities, to protect the safety or rights of guests or others, or in connection with a merger,
acquisition, restructuring, or sale of some or all of our assets. In such cases, personal information may
be transferred as part of the transaction, subject to applicable law.

We utilize third‑party partners and platforms (for example, ResNexus, payment processors, and analytics providers).
These entities maintain their own independent privacy and security environments and policies.
Woodstream Campsite assumes no liability for the data security practices or breaches occurring within
third‑party systems.

When you make a reservation through a third‑party booking platform, your information is also processed in
accordance with that provider’s privacy notice. We recommend that you review the privacy notice of any
third‑party platform you use.

4. Photos, Video & Audio Recordings

Woodstream Campsite may photograph or record guests and their property while on campground premises,
including during events and activities. We may also use security cameras in certain areas for safety
and security purposes.

Images or recordings may be used for security, operational, and risk‑management purposes. With respect to
marketing and promotional use (such as on our website, social media, or advertising materials), we will
avoid intentionally featuring identifiable minors without appropriate consent from a parent or legal guardian.

If you do not wish for you or your party to appear in marketing or promotional materials, please notify
campground management in writing or by email using the contact information below. We will make reasonable
efforts to honor such requests on a going‑forward basis.

5. Your Rights & Choices

A. Marketing Communications

You may opt out of receiving marketing emails or messages at any time by using the unsubscribe link provided
in the email or by contacting us using the information below. Even if you opt out of marketing, we may still
send you non‑marketing communications related to your reservations or our ongoing business relationship.

B. Access, Correction & Deletion

Subject to applicable law, you may request access to, correction of, or deletion of your personal information
that we maintain. We may need to verify your identity before processing your request and may deny or limit a
request where required or permitted by law (for example, if we must retain certain information for legal, tax,
or security reasons).

To submit a request, please contact us using the information in the “Contact Us” section below and include your
name, contact information, and a description of your request. We will respond within a time period consistent
with applicable law.

6. California Privacy Notice

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act
(CCPA), as amended by the California Privacy Rights Act (CPRA), regarding your personal information collected by us.

In the 12 months preceding the “Effective Date” above, we may have collected the categories of personal
information described in Section 1 for the business purposes described in Section 2 and shared such information
with the categories of recipients described in Section 3.

Subject to certain exceptions, California residents have the right to:

• Request to know the categories and specific pieces of personal information we have collected about you


• Request deletion of personal information we have collected from you


• Request correction of inaccurate personal information


• Request information about the categories of personal information we disclose for a business purpose


• Not receive discriminatory treatment for exercising CCPA/CPRA rights

We do not sell personal information for monetary consideration, and we do not knowingly “share” personal information
of California residents for cross‑context behavioral advertising as those terms are defined under the CPRA.

To exercise your California privacy rights, please contact us using the methods described in the “Contact Us” section
below and indicate that you are making a request under the CCPA/CPRA. We may need to verify your identity before
fulfilling your request.

7. New York Privacy & Child Data

As a business that owns or licenses computerized data including private information of New York residents, we maintain
administrative, technical, and physical safeguards designed to help protect the security, confidentiality, and integrity
of such information, as required by New York law, including the Stop Hacks and Improve Electronic Data Security (SHIELD) Act.

In the event of a security incident involving certain protected data, we will provide notifications to affected
individuals and, where required, to government authorities and consumer reporting agencies in accordance with New York law.

A. Children and Teens Under 18

Our Services are intended primarily for adults. We do not knowingly collect personal information online from children
under the age of 13. If we learn that we have collected personal information from a child under 13 without verifiable
parental consent, we will take reasonable steps to delete that information.

New York’s Child Data Protection Act imposes specific requirements on the processing of personal data of users under 18
in New York. To the extent our Services are used by New York residents under 18, we do not knowingly sell their personal
data, and we do not knowingly engage in targeted advertising directed at them based on their personal data.

Parents or legal guardians who believe that we have collected personal information from their child under 18 may contact
us using the information below to review, request deletion of, or object to certain processing of that child’s information.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy,
including to provide the Services, comply with our legal and regulatory obligations, resolve disputes, enforce our
agreements, and maintain appropriate business and financial records.

When personal information is no longer needed for these purposes, we will delete, anonymize, or otherwise dispose of it in
accordance with our data retention and disposal policies and applicable law.

9. Data Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against
accidental, unlawful, or unauthorized access, destruction, loss, alteration, disclosure, or use. However, no method of
transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

10. Updates to This Policy

We may update this Policy from time to time to reflect changes in our practices, legal requirements, or other
operational needs. When we make material changes, we will update the “Effective Date” at the top of this page and, where
appropriate, provide additional notice (such as by posting a prominent notice on our website). Your continued use of the
Services after any changes become effective means you accept the revised Policy.

11. Limitation of Liability

12. Contact Us

If you have questions about this Policy or our privacy practices, or if you would like to exercise your privacy rights,
please contact us: