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Privacy & Security
Data Privacy
COLLECTION AND USE OF PERSONAL INFORMATIONIf you choose to request information from us, or if you request to be contacted by us, we will collect personal information, including your name, email address, and phone number. If you choose to pay for our services using our online payment system, we will collect additional personal information, including your billing address, and credit card number and expiration date in order to process your purchase properly. We also may ask you for personal information when you ask us for information, subscribe to a LPR service or publication, or download information.
Your personal information enables us to provide you with the information you have requested, and provide you with information regarding future products and services that may suit your particular interests.
If you believe that any of your personal information is incorrect, or has been changed since your registration at the Website, please send an e-mail message to through our contact form explaining the correction or change and provide any relevant confirmation or reference number.
COOKIES
The Website uses cookie technology to improve the quality of your experience. A cookie is a small file that contains information sent by a website that is saved on your hard disk by your computer’s browser. Cookies store information that a website may need in order to personalize your experience and gather website statistical data. Any time you visit the Website to browse or to read or download information, we collect and store the name of the domain and host from which you access the Internet (for example, msn.com, aol.com, etc.); the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access the Website; and the Internet address of the website from which you linked directly to the Website. We use this information to measure the number of visitors to areas of the Website, and to help us make the Website more useful and interesting to our visitors. We use information from cookies in the aggregate to analyze for trends and statistics, and then discard it-we do not track individuals, only instances of entry onto the Website.
Some consumers may not know that cookies are being placed on their computers when they visit websites. If you want to know when this happens, or to prevent it from happening, you can set your browser to advise you when a website attempts to place a cookie on your computer.
DO WE SHARE YOUR INFORMATION?
We will share your personal information with our partners and with third-party independent contractors for purposes of: (1) performing functions on behalf of LPR, such as processing credit card transactions; (2) providing you with product offers via e-mail or postal mail; and (3) tracking information generated through the Website. Our partners and third-party independent contractors are obligated contractually not to use or share your personal information for unauthorized purposes. For instance, we share cookie information with Google analytics for the purpose of tracking statistical information for the website. Furthermore, we may share your personal information with credit card processing service companies, for the purpose of processing credit card information that you provide to us.
LPR also may disclose your personal information to comply with a court order, subpoena, search warrant, or other legal process; to comply with legal, regulatory, or administrative requirements of any governmental authorities; to protect and defend LPR, its subsidiaries and affiliates, and their officers, directors, employees, attorneys, agents, contractors, and partners, in connection with any legal action, claim, or dispute; to enforce the Terms and Conditions of Use of the Website; to prevent imminent physical harm; and in the event that we find that your actions on the Website violate any laws, our Terms and Conditions of Use, or any of our usage guidelines for specific products or services.
We reserve the right to transfer your personal information to a third party in the event of a transfer of all or substantially all of LPR’s assets, provided that the third party agrees to adhere to the terms of this privacy policy.
OPT OUT
If you choose not to give us your personal information at all, you can still access the Website; however, you will not be able to access areas that require registration or personal information.
THIRD-PARTY HOSTING
LPR contracts with a third party to maintain and host the Website. Therefore, any information you submit, including personal information, will be placed and stored on a computer server maintained by this third-party host. The third party has agreed to implement technology and security features and strict policy guidelines to safeguard the privacy of your personal information from unauthorized access or improper use.
SITE TECHNOLOGIES
LPR does not provide the technologies used to build the Website, and therefore, neither recommends nor endorses the same. Any information regarding identified technologies, including their capabilities, limitations, and applications, should be sought directly from their manufacturers. LPR hereby disclaims any rights to trademarks, service marks, trade names, logos, copyrights, patents, domain names, or other intellectual property interests of third parties.
LINKS TO OTHER MATERIALS
The Website contains links to other sites. These links are an accommodation to the respective third-party site owners and for your convenience. Sites linked to and from the Website are not necessarily under the control of LPR, and LPR shall have no responsibility or liability whatsoever for the content or privacy practices of any linked sites, or any link or linking program at any time.
SECURITY
The Website has security measures in place to protect the loss, misuse, and alteration of the information under our control. All credit card information is processed through third party services (such as PayPal, or our booking engine, Cloudbeds) which utilize state-of-the-art Secure Socket Layer (SSL) encryption technology. We do not store your credit card information.
EFFECTIVE DATE AND CHANGES
This privacy policy is effective as of May 25, 2021. LPR reserves the right to modify the terms of this privacy policy at any time and in its sole discretion, by posting a change notice on this page. YOUR CONTINUED USE OF THE WEBSITE FOLLOWING OUR POSTING OF A CHANGE NOTICE WILL CONSTITUTE BINDING ACCEPTANCE OF THOSE CHANGES.
ResNexus
Our property uses ResNexus to provide online reservation services.Privacy
ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.
Security
ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.
ADA Statement
RESNEXUS IS COMMITTED TO EASY ACCESS FOR EVERYONE
ResNexus is committed to making our online booking engine as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of the ResNexus online booking engine to ensure we provide equal access to all of our users.
To help us make the ResNexus online booking engine a positive experience for everyone, we’ve been using the web content accessibility guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
In addition, we recommend that the property using the ResNexus online booking engine install the UserWay widget to provide the best user experience.
ADA ACCESSIBLE UNITS
As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.
*According to federal law as found on https://www.ada.gov/taman3.html, places of lodging with 5 or less units and have the owner living on the property are exempt from having to have an ADA unit for those with disabilities. Religious organizations are exempt from title III requirements. Historical properties may also be exempt from certain aspects of title III requirements, but property owners need to verify based on local and federal requirements.
All other properties may be subject to title III requirements.
All other properties may be subject to title III requirements.
HOW ARE WE DOING?
We’ve worked hard on the ResNexus online booking engine and believe we’ve achieved our goal of level ADA accessibility. We monitor the online booking engine regularly to maintain this, but if you do find any problems, please get in touch.
If you enjoyed using the ResNexus online booking engine, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
- Email us at support@resnexus.com
- Call us at 385.218.2637