Data Privacy

Centennial House Bed and Breakfast has created this privacy statement ("Statement") in order to demonstrate our commitment to customer privacy. Privacy on the Centennial House web site (the "Site") is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.

Centennial House does not sell or share customer data with any outside entity. Data which guests, or we --on your behalf--enter into the Reservation Nexus reservation software program that we use to manage our reservations is governed by the strict privacy policies of that company.

However, we cannot be responsible for personal or credit card data that guests provide to third party travel agencies such as Expedia, Booking.com or their affiliates in the process of making a reservation for our property. If you use any of those companies to make a reservation at Centennial House, rather than booking directly with us, we advise you to look up their privacy policies.

We do not send nuisance newsletters but reserve the right to send occasional promotions for events and activities we deem interesting and/or important to our guests.

After a reservation is completed, guests who wish to have their information removed may contact us at any time by email or telephone. This will remove their entire history and will preclude booking at a later date.

ResNexus

Our property uses ResNexus to provide online reservation services.

Privacy

ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.

ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.

Security

ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.

As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.

• Email us at support@resnexus.com
• Call us at 385.218.2637