Data Privacy

Privacy Policy
We consider the privacy of our guests a serious responsibility. This policy declares how we will use and treat information we collect from and about you. This policy is an agreement that is legally binding. By using our website, you consent to the collection and use of information by us as specified below.

We commit with all sincerity to:

never sell your information;
never use your information to market our lodging to you for future stays without requiring your "opt in" and permitting your "opt out." To date, we have never performed such marketing;
only collect the minimum of information as is customarily necessary to provide lodging;
only share information about you when (a) required by law or (b) required by situations that demand immediate action that are to your clear benefit (i.e., "emergencies").
Please be aware:

that you may book our lodging without using this website and if you do so you are only protected by the privacy policies of those companies providing the booking service;
that the online booking accessible on our website is provided by Rezovation LLC and we do not control the privacy policy of Rezovation LLC;
that changes to this policy will only be posted here on this privacy-policy webpage (we do not wish to invade your privacy by sending you emails about changes to the policy).
Use of Web Site
You may view and use the Lucky Bug Bed and Breakfast website without disclosing any personal information. However, anonymous statistics about visits to the site and to individual pages are tracked for the purposes of better understanding our potential clientele and continually improving our service to them. This tracking of statistics may involve the use of "cookie" technology.

Guest Bookings
If you wish to reserve accommodation we will collect the personal information necessary to handle your booking. This information normally includes:

Name
Mailing address
Telephone number(s)
E-mail address
Credit card information
Information related to any need you may have for special services
We use your individual information only to communicate with you about your reservation, to process your payments, to make arrangements for your comfort and convenience while you are our guest, and to advise you about personal items you may inadvertently leave during your stay.
Retention and Safety of Your Information
We keep your information in a computerized property management system. We take appropriate technical and physical measures to protect the personal data that we collect from unauthorized access or modification, improper use or disclosure, and loss or unlawful destruction.
In order to continue to serve you on future stays, we will retain your information.

ResNexus

Our property uses ResNexus to provide online reservation services.

Privacy

ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.

ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.

Security

ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.

As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.

• Email us at support@resnexus.com
• Call us at 385.218.2637