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Room Rental - Full Property
If you're dreaming of a private, personalized celebration with the entire estate at your fingertips, Emberwood Manor offers exclusive daytime buyouts designed for meaningful ...
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Private Dinner
Step into an evening of refined indulgence with a private dinner experience at Emberwood Manor. Whether you're celebrating a milestone, planning an intimate proposal, or simp...
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Room Rental - The Chef's Table
Warm, refined, and thoughtfully designed, The Chef’s Table is a welcoming space where conversation and creativity come together. Ideal for meetings, culinary clubs, tastings,...
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Room Rental - The Library
Elegant and inviting, the Library is a timeless retreat. Curl up by the fireplace with a classic novel, challenge someone to a thoughtful game of chess, or enjoy the soft sou...
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Room Rental - The Lounge
Cozy, charming, and full of character, the Lounge is your go-to space for relaxing and reconnecting. Settle in with a good book, challenge friends to a board game or poker ni...
Poolside Escape
Make a splash with your own private pool party at Emberwood Manor. Perfect for birthdays, casual celebrations, or just a sunny day with friends, our Pool Deck offers a charmi...
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Privacy & Security
Data Privacy
Information We CollectWhen you make a reservation, inquire about our services, or engage in a stay at Emberwood Manor, we may collect the following personal information:
Full name, Email address, Phone number, Billing address, Payment information (including credit card details), Special requests, dietary needs, or preferences, Information related to your stay or event (e.g., check-in dates, guest names)
How Your Information Is Used
Your personal information is used for the following purposes:
To process and confirm reservations, To communicate with you regarding your stay or inquiry, To personalize your experience and provide requested services, For internal record keeping and accounting, To send occasional updates or promotional offers (only with your consent), We do not sell or rent your personal information to any third party.
Payment & Credit Card Security
Emberwood Manor uses ResNexus, a trusted and secure third-party property management and reservation platform, to process reservations and payments. All credit card information is:
Encrypted during transmission and securely stored, PCI-compliant according to industry security standards, Only accessible to authorized personnel for payment processing purposes, We do not store full credit card numbers on-site or in printed form.
Data Storage and Protection
All personal data is stored securely within the ResNexus system, which uses encryption, firewalls, and access controls to safeguard your information. We take all reasonable measures to protect your data from unauthorized access, alteration, or disclosure. Access to guest information is limited to staff members who require it to perform essential duties related to your reservation or stay.
Your Rights
You have the right to:
Request access to your personal information, Request corrections to inaccurate or outdated information, Request that we delete your data (subject to legal or operational limitations), Opt out of marketing communications at any time.
To make a data request, please contact us directly.
Updates to This Policy
This policy may be updated periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
ResNexus
Our property uses ResNexus to provide online reservation services.Privacy
ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.
Security
ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.
ADA Statement
RESNEXUS IS COMMITTED TO EASY ACCESS FOR EVERYONE
ResNexus is committed to making our online booking engine as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of the ResNexus online booking engine to ensure we provide equal access to all of our users.
To help us make the ResNexus online booking engine a positive experience for everyone, we’ve been using the web content accessibility guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
In addition, we recommend that the property using the ResNexus online booking engine install the UserWay widget to provide the best user experience.
ADA ACCESSIBLE UNITS
As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.
*According to federal law as found on https://www.ada.gov/taman3.html, places of lodging with 5 or less units and have the owner living on the property are exempt from having to have an ADA unit for those with disabilities. Religious organizations are exempt from title III requirements. Historical properties may also be exempt from certain aspects of title III requirements, but property owners need to verify based on local and federal requirements.
All other properties may be subject to title III requirements.
All other properties may be subject to title III requirements.
HOW ARE WE DOING?
We’ve worked hard on the ResNexus online booking engine and believe we’ve achieved our goal of level ADA accessibility. We monitor the online booking engine regularly to maintain this, but if you do find any problems, please get in touch.
If you enjoyed using the ResNexus online booking engine, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
- Email us at support@resnexus.com
- Call us at 385.218.2637