Data Privacy

Data Privacy Policy

At Little River RV Park & Campground, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what personal data we collect, how we use it, and your rights regarding that data.

1. Data We Collect
We may collect the following information when you interact with us, including but not limited to:

-Name, address, and contact information (email and phone number)
-Payment details (for reservation and deposit purposes)
-Vehicle or RV information for parking purposes
-Any other details required for booking or managing your stay

2. How We Use Your Data
We use the information you provide for the following purposes:

-Processing your reservations and payments
-Communicating important information regarding your stay
-Ensuring compliance with park rules and policies
-Improving customer service and enhancing your experience at our campground

3. Sharing of Data
We do not share, sell, or rent your personal information with third parties except:

-When necessary to process payments through trusted third-party payment processors
-If required by law or for the protection of our property, guests, and operations

4. Data Security
We implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Retention of Data
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

6. Your Rights
You have the right to:

-Access the personal data we hold about you
-Request corrections or updates to your information
-Request deletion of your personal data, subject to legal obligations

7. Changes to the Policy
We reserve the right to update this privacy policy as necessary. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of any updated terms.

ResNexus

Our property uses ResNexus to provide online reservation services.

Privacy

ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.

ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.

Security

ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.

As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.

• Email us at support@resnexus.com
• Call us at 385.218.2637