Data Privacy

At Victorian By The Sea, your privacy is important to us. We are committed to protecting the personal information you share with us when making a reservation or using our services.

Information We Collect:
We collect only the information necessary to ensure a comfortable stay and to provide you with the best possible service. This includes your name, contact details, payment information, and any special requests or preferences.

How We Use Your Information:
Your personal information is used solely for the purpose of managing your reservation, improving our services, and communicating with you about your stay. We do not share your information with third parties unless required by law or to process your reservation (e.g., with a payment processor).

Data Security:
We take appropriate measures to secure your personal information and prevent unauthorized access. Your data is stored securely, and only authorized staff have access to it.

Your Rights:
You have the right to request access to the personal information we hold about you, to ask for corrections, or to request the deletion of your data after your stay. If you have any concerns or questions about your data privacy, please feel free to contact us.

Contact Us:
If you have any questions about our data privacy practices, please reach out to us at inn@victorianbythesea.com

ResNexus

Our property uses ResNexus to provide online reservation services.

Privacy

ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.

ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.

Security

ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.

As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.

• Email us at support@resnexus.com
• Call us at 385.218.2637