How does Reservation Nexus compare to the competition?

Hundreds of inns are coming over to Reservation Nexus from other systems such as Guest Tracker, Webervations, Availability Online, RezOvation, SuperInn, RezStream, RezTracker, InnPal, or Secure-Rez. Reservation Nexus is a fresh approach to online bookings, guest management, automated marketing and customer service. Bottom line: the easier it is for guests to make reservations from your website, the more reservations they will make. The easier it is for you to manage your inn, the more time you will save.

There are so many different types of products on the market. What's the difference between them?

It's important to understand the difference between seamless all-in-one systems versus synch and partial systems, especially when comparing benefits and pricing. Think about how a destination inn compares to a bargain motel. A destination inn has a unique experience, a full gourmet breakfast, high quality beds and unique decor. A bargain motel is very cost effective, but might not be the best night of sleep. The same disparity can exist with hotel software and reservation software.

What's a seamless web-based solution?

Seamless web-based solutions include both online bookings from your website combined with guest and property management, all in one system. There is no possibility of double bookings. You can access your guest reservations from anywhere you have the Internet.

• A seamless web-based system includes both online reservations from your website and guest management all in one package.
• There is no possibility of double bookings if implemented correctly.
• Guests have a confirmed reservation on hand with no additional work from you.
• Since it is web based, you can access your reservations and guest information from anywhere you have the Internet: at your inn, home and on vacation!
• There is no product to install. You don't need to purchase additional licenses for each computer. You log in through their website.
• Product updates happen instantly with no involvement on your part.
• Your data is backed up on their servers. If your computer dies, guest and reservation information are safe and secure.
• Most of these systems have an affordable monthly subscription and don't make you pay additional for future updates.
• Most of these systems do not have yearly contracts that are difficult to get out of.

What's a synch solution?

A synch system is where you buy both online bookings and guest management from the same provider or a combination of vendors and the two systems synchronize data between each other. Characteristics of synch systems:

• You have to purchase separately online bookings and guest management.
• Double bookings are possible and do happen when one part of the system fails to synch with the other part.
• You normally purchase and install the guest management portion on all of your computers.
• Guest and reservation information stored on your computer may be lost if your computer dies and you don't have a daily backup.
• When there is an update, you may have to install it on all of your computers.
• Each time a new major version comes out, you may have to either subscribe to a maintenance plan or buy the new version every couple years.
• Many synch system vendors are creating seamless web-based systems at this time.
• Many synch systems require you to be in a contract with them.

What's a partial solution?

A partial system is where you purchase either online bookings or guest management from one vendor and then purchase the other portion from a different vendor. Combined they become a synch system. Information and pricing last updated on February 12, 2008. Please contact us at info@resnexus.com for any updates or corrections.