Reservation Nexus Frequently Asked Questions |
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How do I change my rates?
Short on time and just looking for a quick refresher? Click here for our quick step-by step instruction.
Can I change my rates based on room capacity?
I want to change more than one room to the same rate as another. Is there a shortcut?
Log into Reservation Nexus go to Settings -> Rooms -> [Select the room]. The ROOM INFORMATION page for the selected room will appear. Here you can update all of your information about that room. Below What is the room like? What amenities does it have? you will see Standard Rates and Special Rates & Holiday Rates.
Notice here that these are two different types of rates. Standard Rates are based on seasons and weekend/weekday rates. These are your normal room rates. Special Rates & Holiday Rates will override Standard Rates on select days when rates change based on holidays, local events, and special occasions. However, Special Rates & Holiday Rates are only binding down to the day, month, and year that you select. Once Special Rates & Holiday Rates have reached their end date, they will no longer apply.
Standard Rates have no expiration date past the seasonal and weekend/weekday rates you put in place. Standard Rates repeat year after year until you go into the system and update them.
To add a new standard rate click "Add Standard Rate". To change an existing Standard Rate click on the date highlighted in blue. The STANDARD RATE page will pull up:
When you click "Add Standard Rate" the STANDARD RATE page will appear with the default date displaying Jan 1 � Dec 31 and the default rates displaying $100 for Weekday and Weekend rates. Select the start date and end date as far as your season extends. Then enter Weekday: and Weekend: rates. Make sure that the start month and day is less than the end month and day. To do something like Apr 1 to Jan 31 will not work and will have to be split up into two rates. For example: Apr 1 to Dec 31 and Jan 1 to Mar 30.
If you want to add a new special rate click "Add Special Rate". To change an existing Special Rate click on the date highlighted in blue. The SPECIAL RATE page will pull up: Select the start date and end date as far as your season extends. Then enter Weekday: and Weekend: rates. Now don't forget here that the start month and day you apply your rates to must be less than the end month and day. To do something like Apr 1 to Jan 31 will not work and will have to be split up into two rates. For example: Apr 1 to Dec 31 and Jan 1 to Jan 31. If you want to remove this room rate instead, return to the ROOM INFORMATION page by either hitting the back button on your web browser or clicking "Save". Then uncheck the box next to the date highlighted in blue of the rates which you wish to remove. Click "Save" to update your room rates.
Add a New Rate: Change an existing rate: Perhaps when you tried to "Add Standard Rate" you realized the drop box Capacity didn't go higher than 2. This is our default room capacity. Go back to ROOM INFORMATION page. This can easily be done by hitting your back button at the top of your web browser or going to Settings -> Rooms -> [Select the room]. At the top of the ROOM INFORMATION page next to Room # and What is the name of this room? is Capacity. Change the number to desired room occupancy and then click "Save". Once you "Save" click on "Add Standard Rate" and the drop box Capacity will allow you to base your rates off the number of occupants up to room capacity.
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Step-by-Step
1. Log into Reservation Nexus -> Settings -> Rooms -> [Select Room]
2. "Add Standard Rate" or "Add Special Rate"
3. Select start date and end date.
4. Enter Weekday/Weekend rates.
5. "Save"
1. Log into Reservation Nexus -> Settings -> Rooms -> [Select Room]
2. Click on the date highlighted in blue of the rate you want to change.
3. Change the dates and/or rates.
4. "Save"
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Can I change my rates based on room capacity?
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I want to change more than one room to the same rate as another. Is there a shortcut?
Yes. Adding rates can be time-consuming, especially if you are a bigger inn with more rooms. Go back to the ROOM INFORMATION of any room. Settings -> Rooms -> [Select the room]. Notice on this page below "Standard Rates" and "Special Rates & Holiday Rates" is a drop box with a blue pull-down button and "Copy Rates From".
When you click on the blue pull-down button of the drop down box a list of all of your rooms in Reservation Nexus will show. Select the room whose rates you want to copy to the current room you are on and then click on "Copy Rates From". Then, for every room thereafter that you click on go to the drop box "Copy Rates From" and select the room whose rates you want to copy and apply to the room.
This feature will copy all of the Standard Rates and Special Rates from the other room selected. Uncheck any boxes of room rates you don't want to include. Click "Save" to finalize all updates and make them immediately available for viewing online.
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