june 29, 2020 - NEWS


Avoid the Website Audit Scare

june 29, 2020 - NEWS


Avoid the Website Audit Scare

Throughout the country, many business owners are beginning to see a rise in what we at ResNexus sometimes call "web-guru scare tactics".

Using scare tactics as a marketing solution is nothing new in the world of sales. From early traveling salesmen to marketing professionals of today, businesses often try to convince potential customers that it is imperative to change or update their current products.

For example, the last time I had my oil changed, the mechanic all but guaranteed me that my car would fall apart if I did not spend over $700 for a new air filter, transmission flush, tires, and wiper blades. Such solicitation practices are no different when it comes to technology.

This article is to help inform and educate our customers on the rise in SEO solicitations, cutting through the scare tactics and misinformation.

How Does it Work?
Web-guru scare tactics are quite simple. The purpose of these companies is to sow seeds of doubt and worry about your website, particularly if your website is new.

The companies that use the web-guru scare tactics have an automated tool that constantly scans the internet to find new websites. This tool then sends the new website owner a "Health Report" detailing multiple defects and issues to make the owner believe their website is not up to par. Often these reports exaggerate the impact of small technical issues, or even report issues that are not even there. The report is intended to scare business owners into wanting/needing the services of the company, which is all too willing to correct the "defects" for a fee.

HERE'S A COMMON EXAMPLE OF WEBSITE HEALTH REPORT:
Throughout the country, many business owners are beginning to see a rise in what we at ResNexus sometimes call "web-guru scare tactics".

Using scare tactics as a marketing solution is nothing new in the world of sales. From early traveling salesmen to marketing professionals of today, businesses often try to convince potential customers that it is imperative to change or update their current products.

For example, the last time I had my oil changed, the mechanic all but guaranteed me that my car would fall apart if I did not spend over $700 for a new air filter, transmission flush, tires, and wiper blades. Such solicitation practices are no different when it comes to technology.

This article is to help inform and educate our customers on the rise in SEO solicitations, cutting through the scare tactics and misinformation.

How Does it Work?
Web-guru scare tactics are quite simple. The purpose of these companies is to sow seeds of doubt and worry about your website, particularly if your website is new.

The companies that use the web-guru scare tactics have an automated tool that constantly scans the internet to find new websites. This tool then sends the new website owner a "Health Report" detailing multiple defects and issues to make the owner believe their website is not up to par. Often these reports exaggerate the impact of small technical issues, or even report issues that are not even there. The report is intended to scare business owners into wanting/needing the services of the company, which is all too willing to correct the "defects" for a fee.

HERE'S A COMMON EXAMPLE OF WEBSITE HEALTH REPORT:
seo warning example
Whenever a business owner receives a "Health Report", it is important that they assess it with a critical eye. First, the fact that this "Health Report" is sent unsolicited to business owners should be a good indication that the company is trying to sell something.

A second aspect that may give away the true intent of the health report is that of the contact information. When the soliciting company's contact email is from the sales department (ex. sales@whitedigi.com), it should be a large clue that this is a marketing solicitation attempting to gain your business.

Many of these health reports originate from countries located in Eastern Europe and Asia. Often their reports are poorly constructed and difficult to follow. Grammatical errors abound, and much of the language is incorrectly formulated as if it was completed by a bot using Google Translate.

Once examined, business owners will find that their health report will point out as many negative "warnings" or "defects" as possible to try to inflict worry. All too often these "defects" are things that have little or no effect on SEO performance, can be changed easily for free in your ResNexus web builder, or are factually incorrect.

Using a recent "health report" received by one of our ResNexus website customers, here are some examples of what we mean.

Superficial Defects
In the report received by a ResNexus customer, the soliciting company ("Whitedigi") claims to find 19 "major issues". The fact that all issues in the report are labeled "major" is evidence of solicitation by attempting to increase the worry and concern of the business owner.

In fact, as mentioned before, many of these "defects" have little to no effect on SEO and would be considered minor at most, and are often just cosmetic. For example, the health report states that the site does not have any meta keyword:
Whenever a business owner receives a "Health Report", it is important that they assess it with a critical eye. First, the fact that this "Health Report" is sent unsolicited to business owners should be a good indication that the company is trying to sell something.

A second aspect that may give away the true intent of the health report is that of the contact information. When the soliciting company's contact email is from the sales department (ex. sales@whitedigi.com), it should be a large clue that this is a marketing solicitation attempting to gain your business.

Many of these health reports originate from countries located in Eastern Europe and Asia. Often their reports are poorly constructed and difficult to follow. Grammatical errors abound, and much of the language is incorrectly formulated as if it was completed by a bot using Google Translate.

Once examined, business owners will find that their health report will point out as many negative "warnings" or "defects" as possible to try to inflict worry. All too often these "defects" are things that have little or no effect on SEO performance, can be changed easily for free in your ResNexus web builder, or are factually incorrect.

Using a recent "health report" received by one of our ResNexus website customers, here are some examples of what we mean.

Superficial Defects
In the report received by a ResNexus customer, the soliciting company ("Whitedigi") claims to find 19 "major issues". The fact that all issues in the report are labeled "major" is evidence of solicitation by attempting to increase the worry and concern of the business owner.

In fact, as mentioned before, many of these "defects" have little to no effect on SEO and would be considered minor at most, and are often just cosmetic. For example, the health report states that the site does not have any meta keyword:
seo warning example
Meta keywords are keywords inside meta tags. They have little to no effect on search engine ranking. This does not stop the company from including this as a "major problem" diagnosed in this report.

The health report also reports a problem with the key word usage:
Meta keywords are keywords inside meta tags. They have little to no effect on search engine ranking. This does not stop the company from including this as a "major problem" diagnosed in this report.

The health report also reports a problem with the key word usage:
seo warning example
Aside from the fact that the stated issue is a grammatical nightmare that does not make any literary sense, keyword usage inside meta tags have little to no effect on SEO performance.

Another example from the health report is that of the page title. Per the report:
Aside from the fact that the stated issue is a grammatical nightmare that does not make any literary sense, keyword usage inside meta tags have little to no effect on SEO performance.

Another example from the health report is that of the page title. Per the report:
seo warning example
This again is something that has little to no effect on SEO performance. While the customer's title is 66 characters long, the page title length is purely cosmetic. Google only shows the first 60 characters of a page title in its search results. Any title that does go longer than 60 characters will be truncated (see example below).
This again is something that has little to no effect on SEO performance. While the customer's title is 66 characters long, the page title length is purely cosmetic. Google only shows the first 60 characters of a page title in its search results. Any title that does go longer than 60 characters will be truncated (see example below).
truncated page title on google SERP
Easy to Fix for Free
While many of the proclaimed defects in the health report are superficial, it is important to realize that much of this can also be easily changed and/or fixed in the ResNexus web builder...for free! Take for example the problem mentioned above of the page title longer than 60 characters.

In the ResNexus web builder, all page titles can be updated and changed at any time by clicking on the "SEO" tab on the tool bar on the left side of the page:
Easy to Fix for Free
While many of the proclaimed defects in the health report are superficial, it is important to realize that much of this can also be easily changed and/or fixed in the ResNexus web builder...for free! Take for example the problem mentioned above of the page title longer than 60 characters.

In the ResNexus web builder, all page titles can be updated and changed at any time by clicking on the "SEO" tab on the tool bar on the left side of the page:
pages navigation menu in resnexus website builder
Once there, changes can be made to the titles, descriptions, meta data, and key words for all pages of your website.
Once there, changes can be made to the titles, descriptions, meta data, and key words for all pages of your website.
meta data editing interface for title and description in resnexus website builder
While it is easy to update titles, descriptions, meta data, the important thing is not to remove important keywords people are using to find your website. If in doubt, our website SEO team can help you optimize your pages' information.

Factually Incorrect Claims
In addition to promoting "defects" that are superficial and easily changed, these health reports often include demonstrably false accusations. Here are three examples that can easily be verified.

First, the health report claims that the customer's website does not have a favicon:
While it is easy to update titles, descriptions, meta data, the important thing is not to remove important keywords people are using to find your website. If in doubt, our website SEO team can help you optimize your pages' information.

Factually Incorrect Claims
In addition to promoting "defects" that are superficial and easily changed, these health reports often include demonstrably false accusations. Here are three examples that can easily be verified.

First, the health report claims that the customer's website does not have a favicon:
seo warning example no favicon
This claim is demonstrably false as the customer does indeed have a favicon as shown in the image below. A favicon is a small icon or image that represents your website in browser tabs:
This claim is demonstrably false as the customer does indeed have a favicon as shown in the image below. A favicon is a small icon or image that represents your website in browser tabs:
ssl certificate icon for a website
You can determine whether or not your website has a favicon by navigating to your website and seeing whether or not you have an icon on your website tab in the browser. ResNexus website customers can update their favicon at any time by going to the settings tab in the ResNexus web builder.
You can determine whether or not your website has a favicon by navigating to your website and seeing whether or not you have an icon on your website tab in the browser. ResNexus website customers can update their favicon at any time by going to the settings tab in the ResNexus web builder.
favicon upload button
Another demonstrably false claim from the health report is that the website fails a micro data schema test:
Another demonstrably false claim from the health report is that the website fails a micro data schema test:
seo warning example microdata schema
This schema test is a claim that is often found in health reports from web guru scare tactic companies. In reality, this can easily be determined by testing the website on Google's trusted "Structured data Testing Tool". In this instance, contrary to the WhiteDigi health report, the website passes with flying colors.
This schema test is a claim that is often found in health reports from web guru scare tactic companies. In reality, this can easily be determined by testing the website on Google's trusted "Structured data Testing Tool". In this instance, contrary to the WhiteDigi health report, the website passes with flying colors.
seo warning example
A third false claim made in this health report is that the website does not have a sitemap.
A third false claim made in this health report is that the website does not have a sitemap.
sitemap warning
For ResNexus website customers, this claim can easily be debunked. All ResNexus websites can find their sitemap by adding "/sitemap.xml" to the end of their website URL.
For ResNexus website customers, this claim can easily be debunked. All ResNexus websites can find their sitemap by adding "/sitemap.xml" to the end of their website URL.
image of a sitemap.xml text file
Conclusion
Website and technology support firms want you to believe you have serious problems with your website. When this happens, it is important to critically assess the health report claims.

Take note of where the report is coming from. Is it from the sales team? Did you solicit this report?

Use trusted independent industry tools to verify the health report findings. Taking these steps can go a long way in helping you determine the true motives behind the "health report".

When you look closer, you will find that the "health reports" issued by these companies are usually no more than marketing polys seeking to scare business owners into using their services by making them think their website is seriously flawed. We recommend you do your own homework and don't fall for it.
Conclusion
Website and technology support firms want you to believe you have serious problems with your website. When this happens, it is important to critically assess the health report claims.

Take note of where the report is coming from. Is it from the sales team? Did you solicit this report?

Use trusted independent industry tools to verify the health report findings. Taking these steps can go a long way in helping you determine the true motives behind the "health report".

When you look closer, you will find that the "health reports" issued by these companies are usually no more than marketing polys seeking to scare business owners into using their services by making them think their website is seriously flawed. We recommend you do your own homework and don't fall for it.

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