The simple truth is that some of these lawsuits are money shakedowns caused by vague state or federal laws.
To ensure that the lawsuit is not frivolous request specific information from the plaintiff or their lawyer in regards to which items on your website they feel are not ADA compliant. This helps protect your business from frivolous lawsuits and let's your business know the specific changes that need to be made. Most states give businesses adequate time to fix any ADA compliance issues reported.
How many ResNexus clients have been successfully sued over the ADA compliance of their website or booking engine?
None. ResNexus has well over 3,100 clients and not one of them has been successfully sued over ADA compliance of their ResNexus Seamless Website or online booking engine.
Why? ResNexus takes ADA seriously and makes sure all ResNexus Websites and booking engines are ADA friendly before they go live. In addition, ResNexus fixes any reported ADA issues promptly so your business is protected.
How does ResNexus Websites help my business with ADA compliance?
As accessibility issues are reported, ResNexus works to resolve them for you—at no extra cost.
The ResNexus Seamless Websites Team uses the Chrome Accessibility audit, the WAVE extension audit, and the AChecker tools to check the WCAG AA level of compliance on every page of your ResNexus website.
In addition, the ResNexus Websites Team actively checks for and passes ADA compliance audits while building new websites. We actively develop fixes for any other issues that we find on our own or that get reported to us by our clients.
What about the ResNexus Booking Engine?
ResNexus also checks for ADA compliance on your booking engine. Recently the ResNexus booking engine has been updated to make it even easier to shop using only a keyboard. Once again, any ADA issues brought to our attention are fixed in a timely manner.