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Privacy & Security
Data Privacy
Thank you for subscribing to our SMS and email services. This Privacy Policy is intended to inform you about how we collect, use, and protect your personal information when you subscribe to our SMS and email subscriptions. By subscribing to our services, you agree to the terms of this Privacy Policy.Information We Collect
When you subscribe to our SMS and email subscriptions, we may collect the following types of personal information:
1. Contact Information: This may include your name, email address, phone number, and any other contact information you provide to us during the subscription process.
2. Subscription Preferences: We may collect information about your preferences for receiving SMS and email communications from us, such as the types of content you are interested in receiving.
3. Usage Information: We may collect information about how you interact with our SMS and email communications, including whether you open or click on any links within the messages.
Use of Personal Information
We may use the personal information we collect from you for the following purposes:
1. To provide you with the SMS and email subscriptions you have requested.
2. To personalize and improve your experience with our communications.
3. To send you important updates and notifications related to the subscriptions.
4. To analyze the effectiveness of our SMS and email communications and to understand your preferences.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.
Sharing of Personal Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy. We may share your personal information with:
1. Service Providers: We may engage third-party service providers to assist us in delivering our SMS and email subscriptions and to perform related services. These service providers are contractually obligated to protect your personal information and may only use it for the purposes specified by us.
2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request.
Your Rights and Choices
You have the right to access, update, and correct your personal information. You may also unsubscribe from our SMS and email subscriptions at any time by following the instructions provided in the communications. Please note that even if you unsubscribe, we may still send you important administrative messages related to your subscription.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other reasonable means.
Contact Us
If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us at 833-225-6343 or acousticcellarslodge@gmail.com.
Here is the privacy policy for SMS and email subscriptions. If you have any further questions or concerns, please feel free to contact us.
ResNexus
Our property uses ResNexus to provide online reservation services.Privacy
ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.
Security
ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.
ADA Statement
RESNEXUS IS COMMITTED TO EASY ACCESS FOR EVERYONE
ResNexus is committed to making our online booking engine as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of the ResNexus online booking engine to ensure we provide equal access to all of our users.
To help us make the ResNexus online booking engine a positive experience for everyone, we’ve been using the web content accessibility guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
In addition, we recommend that the property using the ResNexus online booking engine install the UserWay widget to provide the best user experience.
ADA ACCESSIBLE UNITS
As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.
*According to federal law as found on https://www.ada.gov/taman3.html, places of lodging with 5 or less units and have the owner living on the property are exempt from having to have an ADA unit for those with disabilities. Religious organizations are exempt from title III requirements. Historical properties may also be exempt from certain aspects of title III requirements, but property owners need to verify based on local and federal requirements.
All other properties may be subject to title III requirements.
All other properties may be subject to title III requirements.
HOW ARE WE DOING?
We’ve worked hard on the ResNexus online booking engine and believe we’ve achieved our goal of level ADA accessibility. We monitor the online booking engine regularly to maintain this, but if you do find any problems, please get in touch.
If you enjoyed using the ResNexus online booking engine, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
- Email us at support@resnexus.com
- Call us at 385.218.2637