Data Privacy

PRIVACY POLICY
Updated: 1-22-19

1.0 Introduction

We care about your privacy online, so here is relevant information regarding privacy on our website www.aspenwoodmanor.com.Our goal is to safeguard the privacy of all our visitors and users. Please make sure you understand our practices before you use our site.

2.0 No Children’s Use

Our website is not intended for children, which is defined as anyone under 13 years of age in the US and anyone under 16 in the EU. Anyone under the age of 18 must have a parent or guardian be willing to agree to these terms on their behalf. If you are a child under these definitions, you may not use or provide any information on this Website; use any of its features or register; make any purchases; use any of the interactive or public comment features; or provide any information about yourself to us.

If we learn that we have received personal information from a child without parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at privacy@aspenwoodmanor.com.

3.0 Data: Do we collect it, and what do we do with it? (For EU visitors)

3.1 Data Collection Table
PERSONAL DATA WE COLLECT PURPOSE OF COLLECTING DATA LEGAL BASIS FOR COLLECTION AND PROCESSING
NAME Provide service, correspond via email or phone We will ask for consent
EMAIL ADDRESS Send emails about reservations We will ask for consent
ADDRESS Process credit card payments Process payment according to reservation
BILLING INFORMATION Collect payment for goods/reservations Contracted purchase.
QUESTION To answer questions and improve site experience and offerings. Need questions to provide answers.

3.2 Who Has Access To The Data We Collect? We process and store data we collect from you, but we may also use third parties to assist us with processing your personal data including the following categories of vendors:

● Financial transaction processors [COMPLETE MERCHANT SOLUTIONS, PAYPAL, INTUIT]
● Customer service communication platform
● Contest and survey platform
● Email communication manager
● Marketing funnel providers
● Website management services
● Website design and programming services
● Website analytics services [Google Analytics]

Any of these third parties who help process or store your data have written agreements with us that prevent them from using, sharing, or storing your personal data for any other purpose than the scope of our contracted terms with them.

3.3 Legitimate Interest: We claim a legitimate interest for processing your personal information when you submit the information with an expectation that it will be processed without any impact on you. If you have questions about your data, what we use it for, or the basis for us collecting it, please contact us at privacy@aspenwoodmanor.com.

3.4 How Long Do We Keep Your Data? We keep your personal data for differing periods of time depending on why we gathered it:

1. [ Opt-In to [Newsletter, Email Course, Program]: indefinitely
2. Waiting List: 24 months
3. Credit Card Numbers: 30 days past stay
4. Submitting Questions: Five years
5. Survey data: 24 months
6. Reservation information (dates, rates): indefinitely
If a legal claim arises involving your data, we will store and disclose that data to the relevant parties until the matter has been resolved.

3.5 Your Right To Ask For Corrections, Erasure, And Export Of Your Data: You have the right to control your personal data. Specifically, you have the following rights:
● The right to be informed: We are informing you now with this policy.
● The right of access: We’ll provide you with the data we have about you.
● The right to rectification: Request we fix incorrect data about you.
● The right to erasure: Request we erase certain data about you.
● The right to restrict processing: Ask us to restrict certain type of processing of your personal information.
● The right to data portability: Ask us to provide your personal data we have for export.
● The right to object: Object to how we use your data.
● Rights in relation to automated decision making and profiling: We don’t profile you, but keep in mind you have this right with other sites.

To exercise any of these rights, please contact privacy@aspenwoodmanor.com. with your request.

3.6 Your Right To Withdraw Consent:Although this is mentioned above, we want to emphasize that wherever we’ve asked for your consent to collect or process your personal data, you have the right to withdraw that consent. If you receive email messages from us, you can use the Unsubscribe link in each message to withdraw consent and stop the mailings. Alternatively, you can contact us at privacy@aspenwoodmanor.com with your request.

3.7 Do We Transfer Your Data To Third Countries? No. We are located in the United States. Your data is collected and held here.

3.8 Privacy Concerns, Contacting Us, Complaints: You can contact privacy@aspenwoodmanor.com with any questions or requests about these policies or your personal data. If, after contacting us, you feel a privacy issue has not be resolved, you have the right to file a complaint with a Supervisory Authority such as the Data Protection Commissioner of Ireland.

Data Controller
Representative: Aspenwood Manor
www.aspenwoodmanor.com
privacy@aspenwoodmanor.com

You can also send correspondence by mail to Aspenwood Manor 293 W 100 S, Provo UT 84601

3.9 Cookies and Similar Technologies:
Like many websites, this site uses cookies and similar technologies to track particular aspects of you and other people who visit us. Cookies are tiny files that are downloaded to your computer to track particular aspects of your activity online to help us learn certain things about our website. This tracking is done to provide us with information on how people move about the site, what is of interest to them and what is not, how our marketing is performing, and incidental items such as what percentage of users access the site from a personal computer versus a mobile phone. You may block most cookies by adjusting your browser settings as well as responding to cookie consent notices. You may respond to cookie notices that may appear when you visit this site. To see the cookies we use on this site, please see http://www.cookie-checker.com/.

4.0 For California Folks
4.1 Do Not Track Signals:Pursuant to the California Online Privacy Protection Act, we hereby disclose that we do not currently honor Do Not Track signals issued by browsers or other third-party sources.

4.2 California Eraser LawIf you are an individual under 18 and have provided personal information or content to us in some manner, you have the right to request the deletion of that information pursuant to the “California Eraser Law.” Contact us to make such a request at privacy@aspenwoodmanor.com.

5.0 For Our Valued Friends Regardless of Location

5.1 Privacy Policy Modifications and Updates:We may update and modify this Privacy Policy at any time. We will post a notice on the site 30 days before the change goes into effect and forward an email message to you should we have an email address for you. You may or may not notice the changes.

5.2 Legal Disclosures of Personal Information:We may process, store, and disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to 1) conform to the edicts of the law or comply with legal process served on us; 2) protect and defend our rights or property; or 3) act under exigent circumstances to protect the safety of the public or users of the site.

5.3 DMCA Disclosures:We comply with the Digital Millennium Copyright Act of 1998. As part of the compliance process, we may be required to disclose whatever information we have for you to a copyright holder who has submitted a complaint to us.

5.5 Third Party Websites:We link to other sites, but please keep in mind that we do not control the privacy policies of those sites. Make sure to review the policies of these sites before providing your personal information.

5.6 Sale of Business:
Should we sell a portion or all of this site or our business, your personal information will be an asset transferred to the new owner.


6.0. Miscellaneous Legal

6.1 Severability: If any part of this Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

6.2 Entire Agreement: The information contained herein constitutes the entire agreement between site users and our company relating to the use of this website.

6.3 Law and Jurisdiction: This Privacy Policy is governed by and construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of Utah, United States of America.

If you have any questions about this Privacy Policy, please contact us at privacy@aspenwoodmanor.com:

ResNexus

Our property uses ResNexus to provide online reservation services.

Privacy

ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.

ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.

Security

ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.

As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.

• Email us at support@resnexus.com
• Call us at 385.218.2637