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Privacy & Security
Data Privacy
IntroductionSouth Shire ("we," "us," or "our") is committed to protecting the privacy and security of personal information. This Data Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to ensure its confidentiality.
2. Types of Information Collected
We may collect the following types of personal information:
Name
Contact information (e.g., email address, phone number)
Address
Date of birth
Payment information
Any other information voluntarily provided by individuals
3. How We Collect Information
We may collect personal information through various means, including:
Direct interactions (e.g., when individuals provide information by filling out forms or contacting us)
Automated technologies (e.g., cookies, web beacons) when individuals interact with our website or online services
4. Purpose of Information Collection
We collect and process personal information for the following purposes:
To provide and improve our products or services
To communicate with individuals
To process payments
To comply with legal obligations
5. Data Sharing
We may share personal information with:
Third-party service providers who assist us in carrying out business functions
Regulatory authorities to comply with legal obligations
Other third parties with the individual's consent
6. Security Measures
We take reasonable and appropriate measures to protect personal information from unauthorized access, disclosure, alteration, and destruction.
7. Data Retention
We will retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.
8. Individual Rights
Individuals have the right to:
Access their personal information
Correct inaccuracies in their personal information
Request the deletion of their personal information
Object to the processing of their personal information
9. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and individuals are encouraged to review the policy periodically.
10. Contact Information
For questions or concerns regarding this Privacy Policy, please contact us at:
relax@southshire.com
ResNexus
Our property uses ResNexus to provide online reservation services.Privacy
ResNexus respects your privacy and is committed to protecting it. Your personal information is collected and stored to facilitate online reservations with our property. Basic information concerning your visit to this site is used by ResNexus to improve its service. Your data is never shared with unauthorized outside parties or sold.ResNexus has complied with the the foundation principles of GDPR from at least 2010 on and is proud to be GDPR compliant with regards to breach notifications, right to access, right to be forgotten, data portability, privacy by design, and data protection officers. For GDPR inquiries please contact our data protection officer at 385.218.2637.
Security
ResNexus uses industry-standard encryption to protect your personal and payment information during and after your reservation. After your reservation is complete, the system removes your credit card information to prevent theft or disclosure. ResNexus meets or exceeds rigorous industry standards for protecting credit card information and is PCI compliant. This PCI compliance has been verified by an external auditor.
ADA Statement
RESNEXUS IS COMMITTED TO EASY ACCESS FOR EVERYONE
ResNexus is committed to making our online booking engine as accessible as possible to people with special needs, including those with visual, hearing, cognitive and motor impairments. We have invested a large amount of resources working towards improving the accessibility of the ResNexus online booking engine to ensure we provide equal access to all of our users.
To help us make the ResNexus online booking engine a positive experience for everyone, we’ve been using the web content accessibility guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.
In addition, we recommend that the property using the ResNexus online booking engine install the UserWay widget to provide the best user experience.
ADA ACCESSIBLE UNITS
As required by law for owner-occupied properties that have more than 5 units*, properties with 6 units or more should provide a unit that is reserved for customers with disabilities. The property should clearly identify these units and describe the accessible features in sufficient detail to reasonably permit individuals with disabilities to assess independently whether the given unit meets his or her accessibility needs. When selecting an ADA designated unit, if you do not have accessibility or other disability needs, please click cancel and select another unit unless it is the last unit available. If you do not meet the American with Disabilities Act (ADA) requirements for this unit and it is not the last unit available, the property reserves the right to change your reservation to another unit without your permission to accommodate customers with qualifying disabilities.
*According to federal law as found on https://www.ada.gov/taman3.html, places of lodging with 5 or less units and have the owner living on the property are exempt from having to have an ADA unit for those with disabilities. Religious organizations are exempt from title III requirements. Historical properties may also be exempt from certain aspects of title III requirements, but property owners need to verify based on local and federal requirements.
All other properties may be subject to title III requirements.
All other properties may be subject to title III requirements.
HOW ARE WE DOING?
We’ve worked hard on the ResNexus online booking engine and believe we’ve achieved our goal of level ADA accessibility. We monitor the online booking engine regularly to maintain this, but if you do find any problems, please get in touch.
If you enjoyed using the ResNexus online booking engine, or if you had trouble with any part of it, please get in touch. We’d like to hear from you in any of the following ways:
- Email us at support@resnexus.com
- Call us at 385.218.2637