Past Webinar
The Foundations of a Five-Star Experience: Becoming Word-of-Mouth Worthy
Elevating your experience brings in higher value guests—guests that are known to spend more, stay longer, engage in the activities you have to offer, and advocate for your property. As the accommodation market is constantly growing, it's important to have a strategy for creating five-star moments worth talking about. In this webinar, Founder of The Storied Experience, Samantha Hardcastle will address the different types of guests, how to appeal to them using psychology, and how doing so can translate into creating a five-star destination worthy of the reviews.
March 23, 2022, 1:00 pm MST
Presenter: Samantha Hardcastle